well yeah that's the whole point - The Office is a show about a workplace where nobody would want to work, under an obnoxious boss, jarring and awkward for the viewer...
the interaction didn't play out well, which is a shame because I'm sure LMG is actually a lovely place to work at and there was obviously no ill-intent.
Podcasts and unscripted entertainment shows like this are a form of extended improv comedy - banter doesn't always play out well over 50+ minutes, and the fact that there is a power imbalance at play here made made the awkwardness unfortunately acute.
