Dear LLT forum Experts,
I recently got a Razer blackwidow chroma keyboard.
The keyboard was working fine for a couple of days.
After updating my Asmedia XHCI Controller drivers, my keyboard's LEDs stopped working completely, meaning I was not able to change the pattern from synapse, or do anything related to the lights what so ever, the lights were completely "dead".
The driver update seemed to have also caused random blue screens to pop up so I proceeded with a complete system format, and reinstalled windows all together.
The keyboard's lights still don't work after the re-installation.
The lights don't work on other PCs or Macs.
The lights don't work with or without synapse installed.
The lights don't work after creating a new profile on synapse.
Here are my system specs:
System Information
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Time of this report: 1/27/2016, 19:46:11
Machine name: DESKTOP-M13N983
Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151029-1700)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 04/03/14 16:35:37 Ver: 04.06.05
Processor: AMD FX-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16284MB RAM
Page File: 5499MB used, 13727MB available
Windows Dir: C:\Windows
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode
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Could it be possible that the update in USB drivers caused a power surge that fried the LEDs on the keyboard?
Looking forward to your replies and thoughts.