Hi guys, while I was waiting for the game to load after matchmaking *I am still on the pubg logo within a black background*, I pressed Shift Tab to open steam overlay.
Then suddenly my pc displayed a blue screen. I rushed to to grab my phone and take photos of the details written on the blue screen but I did not make it in time.
So I checked the event viewer and saw a Critical error, these are the details:
===================================================================================
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 3/7/2018 6:18:26 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: N8N8
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details in Friendly View
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 5
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2018-03-07T10:18:26.102172100Z
EventRecordID 18610
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer N8N8
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 10
BugcheckParameter1 0x3b1b3094dc71
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0xfffff802a9347ed4
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
===================================================================================
I do not understand anything about the error. Please help. I am worried for I saved money for 5 years to buy this pc.
These are the specs:
Ryzen 1500x - running on AMD Ryzen Balanced Power Plan with stock cooler
Galax GTX 1060
Kingston 8gb RAM 2400MHZ
MSI B350M Bazooka
Samsung 850 Evo 240gb SSD
1 TB WD HDD
and a Seasonic 520 watts PSU