Honestly, my job is a revolving door of horror stories with non-technically inclined people. Example being what I just had to deal with on Friday. The sports staff here at the uni decided that because they could not insert the USB cable (of course they inserted it upside down), the port itself must be really tight, thus requiring a couple love taps from a hammer to get in. Best is that they used a pair of vice grips to pull it out when it was not working, taking the entire front IO with them...