Square Trade support for Kindle. At first I was so torn on getting the accidental damage warranty. I've heard mixed things about Square Trade in general. But they have a special department for Amazon devices separate from the rest of the company. So far I broke my kindle screen twice. Well once, the other someone else broke it. Point is, first time I called on the Sunday of a Holiday weekend. Some holiday on Monday, Labor day or something. From dialing the phone to hanging up was less than 5 minutes, no questions asked, verified information, and sent a new one out. I got it Wednesday.
Second time, same thing. Called over the weekend, verified some info and sent a new one out. Little to no time on hold, no arguing, no BS trying to "fix" anything over the phone, just gather info and send a new out. Absolutely amazing.