CURRENT ISSUE: I have an acer factory PC, running windows 8.1. Occasionally, it forces me to update, but the problem is, everytime it gets to 99%, it tells me that "we could not complete the update. undoing changes. do not turn off your computer." And it takes at least an hour before i can use it again. Changing the update settings didnt help at all. Still forces uptates upon me. WINDOWS 10 ISSUE: When I click the little windows icon on my taskbar to update to windows 10, the bubble pops up fine, but it still says "please wait". Ive tried rebooting, and closing and opening the tab but the loading circle is still spinning, and nothing else has popped up. I would love to upgrade, but there isnt anything i can do until it gives me options, and I'm doubtful. All other PCs in my house work fine, its just mine. Any and all help and advice is greatly appreciated. Thank you in advance.