My friends computer has suddenly started having a issue where every time he starts his computer it stays on the manufacturers logo screen for a abnormally long time then suddenly loses power with it and the back lit keyboard shutting off.
Then it goes back to the logo and repeats. The computer and the power brick are both cool and we have tried booting with just battery, just cord and we have also tried taking out battery and unplugging then holding down the power button to no avail. Any help would be greatly appreciated thanks!