hello guys/girls I have questions and hope you guys/girls can help me out. my laptop is a bit old and its full of viruses. i am not sure what the best thing to do is. should i reset my computer to factory state or find a virus and malware clean up program. i dont mind losing stuff on my computer like pictures and music. o just wish to keep my Microsoft Office programs. I have seen that if i factory reset my computer i will lose windows 7, that is what i have on my laptop, but im not sure if this is true.
please help me and decide what i should do. thanks guys/girls.
i have a hp dv6
also i have tons of processes when i open my task manager idk if that has something to do with it.