I emailed amazon and here is what they sent back:
Hello,
I'm sorry to hear about the problem with your item. We certainly don't want our customers to face any sort of inconvenience.
I've forwarded the details you sent us to our investigations team. Each report they receive is investigated and the appropriate action is taken.
In my experience, the quickest way to have this issue resolved is to contact the manufacturer directly for troubleshooting. Here’s their contact information:
Here’s their contact information:
E-mail: http://service.asus.com/InfoPage.aspx?rid=7
Phone: 888-678-3688
However, if you've contacted the manufacturer and they can't help, please send us a summary of that correspondence and we'll work on another solution and also we'll issue refund as an exception.
Please visit the following link to provide the information we requested:
http://www.amazon.com/rsvp-mi?c=wyraexay3569244442&q=o2r
Please be assured that we are here to make things easier for you. We will take each and every action to prevent you from bearing any loss.
I'm very sorry about all of this. I hope you'll consider this an isolated incident and give us another chance in the future.
Thanks for your understanding and patience. We look forward to seeing you again soon.
Best regards,
Nagaraju P
My original message being:
:I bought this Graphics cards from the Amazon Warehouse expecting it to work just fine, and for the most part it does. With the exception of Graphically intensive online games. This card just flat out doesn't respond to the video drivers and I get a Blue Screen. Blue Screen Code 116 to be exact. This product was advertised as used and in working condition so you can imagine my surprise when it doesn't do what I bought it for. I know the return window closed in January, but is there anything you guys can do for me? If not I'm out $400 on a bad graphics card that I was almost certain worked.
Things are looking pretty good. I'm hoping to just get a 400 dollar refund and but another from someone else (I'll test it this time) or just get it repaired which I would probably prefer