I think I led you guys up the garden path on this one, I know that it isn't really possible to fix the issue without physical access. I was trying to get some ideas of what to try next time i have phycial access to the router. I should maybe have waited, til then to post about it here, but having my mother and sister around, is not an envoirment conducive to effective work envoirment.
But I don't know how to clearly communicat my thoughts in, with the correct terminology and such, so we ended up with a lot of confusion.
Sorry about that, but my username, really is meant to be informative. I'm very new to this.