Hey guys,
I recently made a post about having bad performance in Gears 4 however I've realised this problem seems to be across my whole laptop.
Since doing a BIOS update the performance of my CPU has gone down and meaning my laptops performance in games has gone down dramatically. Using Hard Ware Monitor I can see that the CPU is reaching its normal frequency around 3.2-3.5 GHz but is reaching high temperatures around 75-85c on all the cores and both Hard Ware Monitor and MSI Afterburner show that the CPU utilisation is not maxed out, not seeing a core use more than about 65% utilisation but my framerates have basically halved. I know its the CPU limiting the framerate as the GPU utilisation is also low and the in built benchmark for Gears 4 shows that the CPU is the part limiting performance.
What I've done so far to try and fix this problem was update windows, update all my drivers using the Lenovo Vantage software and uninstalling my graphics card drivers in device manager and then reinstalling them again using Nvidia Geforce Experience. I have also gone back to the BIOS version I was using before I was having problems however this has also not solved the problem.
I'm not sure if this is related but I've also noticed that for about 10 minutes after I boot into windows my CPU usage is at 100% by 'system' in task manager which I found out was coming from intelppm.sys which seems to be some intel power management thing. It's worth noting that my performance in games is still bad even after this stops. It's probably also worth mentioning that this laptop is only a couple of months old so I don't think it would be a thermal paste issue and the fan seems to be working all okay.
Any help or suggestions would be much appreciated and feel free to ask questions. I have included my laptops specs below and the windows version.
Laptop model: Lenovo IdeaPad 5 14IIL05
CPU: Intel i5-1035G1
GPU: Nvidia mx350
RAM: 16gb 3200 MHz
Storage: 512gb SSD
Windows Version: Windows 10 Student 2004