I reinstalled windows 10 pro and reinstalled all my drivers. And when I went to youtube and went to plex, the bass never did kick in. In sonic studio 2, it's supposed to upmix setero to 5.1 surround sound so I can get the bass with the music. But after windows reinstall, it worked intermittently then just stopped using the bass completely. I do note however that so far, the bass DOES work in my games so far which is good. I even tried using my old soundblaster zx sound card and it had about the same trouble if not worse. What do you guys think? Thanks for the help!!