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Vijayk

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    Random BSOD, Freezes and reboot

    in Troubleshooting

    Posted

    On 6/4/2020 at 12:58 AM, BlackManINC said:

    🤔 Yeah, I wouldn't entirely trust the people that work in these stores tech services department either. I've been through it with those people. They don't really do that great of a job narrowing down the problem. I found that they completely over looked the motherboard as the culprit in my case for instance. After looking at all the different dump files, they seem to be related primarily to your CPU in some way and your anti virus program 'Bit Defender'. One of the dump files actually names Bit Defender and its well known to crash computers specifically while gaming. So I would first just disable or uninstall it and see if it solves your issue. If that fails, try running a boot time virus scan using Windows Defender just to be sure you aren't infected, since some of your other dump files says the crash occurred due to what is called a buffer overflow. 

    Tied everything, even removed Bitdefender for a few days, boot time scan - tick. Yesterday I had pulled a friend who works in IT and we spent the night, testing each component by using parts from another system, guess what? It  started carshing on windows installation page!
    Only two parts left out were Processor and Motherboard for which we had no spare. Raised an RMA request with AMD and sent the board to service centre. Hopefully, something good comes out.

    Bonus: Why I did not trust that shop service guy - He told me they had updated bios to the latest and the system was stable then. I took it back home and bios was NOT the latest.

    Random BSOD, Freezes and reboot

    in Troubleshooting

    Posted

    Hi, My system was built last August, it worked fine for 2 months and then started giving me random reboots, error, BSOD, freezes. It may work perfectly fine for 2 hours at a stretch, like while playing Witcher 3, and then crash suddenly. Crashes are random, even right after login, browsing web, spreadsheets, and most often while using Epic game store and related games - Control did not cause crashes and was able to finish the game, weirdly.

     

    It even crashed in safe mode. I had tried reinstalling windows 10, rest windows, reinstalled drivers but no use.


    Tried the following,
    1. Memory test - no errors
    2. Disk check and SFC - no errors

    3. Had RAM modules changed

    4. Borrowed a hdd from friend and did a fresh install and it still crashed.

    5. Used a different Graphics card for testing.

     

    Config: Latest bios and windows 10 up to date. No over clock

     

    Ryzen 3600

    B450 MSI Tomahawk

    3000 Mh Corsair Vengeance 8 * 2

    Zotac 2060 Super

    Crusial 240GB SSD

    WD 1tb HDD

    Corsair CX650 PSU

     

    I am totally out of ideas now and the the shop from whom I had bought the parts from reports no crashes when he tests. I do not believe his testing though. Looking for help.

     

    Thanks!

     

     

     

     

    Crash dump.zip report.html

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