My PC crashed while gaming and rebooted several times. After the reboot , the following issues came up:
1. Jagged horizontal lines are being displayed on screen during boot, during windows interface and even in safe mode. These lines disappear is BIOS and if the monitor is directly connected to the MoBo. Also, when taking a screenshot, the lines are not visible.
2. NVIDIA settings/ control panel is not detected
3. Windows device manager detects graphic card but is displaying 'Error Code 43'
I have already tried the following troubleshooting steps :
1. Physically removed and reseated the GPU after removing any dust.
2. Reconnected and replaced all cables from GPU to PSU or Monitor
3. Updated Windows
4. Uninstalled drivers through DDU app
5. Updated / Rollback Drivers
6. Updated BIOS
7. Re-Installed Windows
After going through the above troubleshooting steps, the problem still persisted.
SO assuming this was a hardware issue, I sent in my GPU for RMA with Asus.
I was provided with a replacement card through Asus, BUT THE PROBLEM STILL PERSISTS !
Im lost at this point. Can anyone help?
My Specs:
Motherboard - ASUS ROG Maximus XI Hero (Wifi AC) (Black)
GPU (Graphics Card) - NVIDIA GeForce RTX 2080 - ASUS Dual OC
CPU - Intel Core i9-9900k 8-Core 3.6GHz
CPU Cooling - NZXT Kraken X62
Power Supply - NZXT E850 Gold Digital PSU
RAM - G.SKILL TridentZ RGB 32GB (2 x 16GB) 3200MHz
SSD - Intel 660p 1TB