So my friend has an HP Omen Pre-built that he is running into some, what I am assuming is GPU problems. I am fairly certain it is the GPU because, he has his old 960 works when it is slotted into the motherboard. I had him update his drivers (no luck), I had him delete all drivers so it was a clean slate and re-download drivers and had no luck there. I just had him run a GPU stress test on Heaven and it ran perfectly fine.. To give an example of the problem, he can load into CSGO, do anything he wants in the menu i.e. change video settings, change keybinds, buy and sell skins etc etc. As soon as a game is found, his screen goes black on the loading screen and states "no signal found." He tried a new PSU and nothing changed, any idea on what he can do to get this card to work or does he need to send the PC back for a replacement?
Thank you guys in advance!