wyd

Hello everyone. Going to try make this short. Recently I purchased the newly released Ducky One 2 Mecha Mini %60 keyboard and while it was perfectly fine the first 2 weeks of use, Windows 10 stopped recognizing it when booting up my system. So of course like any other person would do, i Googled just about everything i could think of that might be keeping the board from working properly. I applied all suggestions that remotely made sense like, switching Type C cords, using different USB ports, uninstalling device drivers. All of which worked up until rebooting the system or unplugging the board itself. Anyway, to make matters even more annoying only specific keys work. 1st row works, 2nd row does not, 3rd row works 4th does not. Does anyone have any idea whats going on? Some specs: MOBO: Z390-I-aorus-pro-wifi mini ITX Windows 10 64x I emailed the company I bought it from, hoping to just get this thing replaced and be done with it but if I could save the time and effort with the simple help of the internet that would be great. Thank you.