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Greenbell7

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  1. Can anyone provide suggestions for 3D printers I can use with any 3D printing software (not just the ones put out by the manufacturer)? Color printing ones are a plus.
  2. I plan on de-googling my email by switching to a provider with end-to-end encryption. I'm considering Proton Mail, but I wanted to get some of your thoughts before I go through all the trouble of changing the email address for the services I use.
  3. Here's the email. I even looked up Cox's phone number and called it. As for Glasswire, I was mainly hoping to have proof that someone was stealing my Wi-Fi if that was going on. But now it looks more like someone had some torrenting client installed on their laptop without them knowing.
  4. Update: I got another notification, but this time, I checked the programs installed on the PCs on the network. I found the program "Citrus Uptater." I couldn't find anything else, but since that computer is pretty bad for gaming, I think that must be the one. I believe that some virus installed Citris updater as a part of its package since it would not uninstall easily. Anyway, I had to reset the computer. I also installed a paid antivirus for extra security.
  5. Okay, I'll keep the DHCP settings the way they were. I have, however, increased the lease time just to make it a little easier to spot any rogue devices on the network. I have no idea how good this person is covering their tracks, but maybe it'll help.
  6. Well, I disabled the services that I don't need/use on the NAS. Now, it only runs Synology Drive and Photos and Plex. I might also set it up as the DHCP server and turn that service off in the middle of the night since that is when my ISP says the infractions are happening. If God forbid it still happens again, I will have to check the programs installed on my family's devices to ensure that nothing suspicious is installed on them. (Don't worry, I'll check sooner than that when I have the time.)
  7. Well, I checked the devices, changed the SSID, and picked a new (hopefully) even more robust password. I hope that should be enough to stop this from happening again.
  8. I know my family, and they wouldn't even be interested in the games my ISP said were downloaded. I will still scan their devices to ensure they don't have malware facilitating this.
  9. Does anyone know of a DNS that will block torrenting?
  10. Yes, but none of them said they did it. I highly doubt they even know where to pirate games.
  11. I meant the devices that can be scanned with Norton Power Eraser. So, not my Mac or smart devices.
  12. I'm currently scanning the computers I can.
  13. I forgot to mention that Glasswire didn't catch the offending device even though the computer I had it installed on was on, and it scanned the network once every 30 minutes. The two downloads were initiated about an hour apart, and the games installed were "Call of Duty Modern Warfare 2" and "Mafia 2 Digital Deluxe Editon," which are 12 GB and 8 GB, respectively, and my max download speed is about 270 Mbps.
  14. I would do it, but the address lease time is 120 minutes, and I only have a few devices with a reserved IP address.
  15. A few months back, I got an email from my ISP saying that someone used my network to pirate a game. I called them and told them that there wasn't anyone I knew in the house and someone must've been stealing our Wi-Fi. I changed the password and even signed up for and installed Glasswire, which seemed to have worked for a while. Then I got another email saying that someone used my connection to install two games (one of which was the same game as last time.) I will change the password and the SSID, but I want to ensure this won't happen again. I just started online classes, and the only other ISP has poor service in my area. Are there wireless access points with a lockout feature for too many failed attempts to authenticate to the network? Any other tips are much welcome. This also only happened after I got a Synology NAS, but I don't know if that has anything to do with this.
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