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Xcueze

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  1. Xcueze
    Xcueze changed their profile photo
  2. Xcueze
    I have several videos of the fan not working but the fan works for a few days and then the same problem so if they inspect the card and the fan spins at that time what should I do?Do they take your remarks as a reference or not by that I mean if I specified that the fan works for a day or two and then the same problem occurs would they use that as reference?
  3. Xcueze
    The shop told me and I quote, "For the first year if anything happens to the card except physical burning you get a new one and for the other two the card would be repaired" Also anyother person I asked about this says the samething as the shop that you get a new one in the first year
  4. Xcueze
    The shop says it will contact gigabyte themsleves and gigabyte would decide what to do with the card the card was sealed and opened infront of me so there is no chance I was scammed and the receipt they gave also says that the card is in a 3 year warranty. I will check for the sticker and let you know. The shop from where I bought it is very famous and trusted in the tech community in my country so there is that
  5. Xcueze
    The shop isn't taking any money from me to send the gpu and they would send the card to gigabyte themselves.My only problem is that I might get my card repaired instead of getting a new one and it would take 15-45 days. They won't tell me anyother option when I ask them The shop from where I bought it is very famous and trusted in the tech community in my country so there is that.
  6. Xcueze
    when I go to my Country's version of the website I Don't see any phone numbers to call to and when I try to claim warranty It says to contact the vendor
  7. Xcueze
    I bought a gigabyte gtx 1660 ti oc 6g after using it for a month noticed that it's left fan wouldn't spin underload while the right one would on touching the fan it's starts spinning and would spin for a few days then the same problem would occur The card is in a three year limited warranty if anything happens to the card in the first year except physical burning I would get a new one while for the other two the card would be repaired I contacted the shop where I bought it,they said that they can't do anything about it and would send the card to gigabyte who will decide what to do with it.According to them it would take 15-45 days to get my card back to me and when I tried to reach gigabyte by myself there website tells me to contact the vendor.So is there anyother way to contact them? Also is the shop correct on that the can't do anything or should I hold them accountable? Use.mp4
  8. Xcueze
    Update The same problem occured today. I tried to contact gigabyte but they don't have an official service center in my country their website told me to contact the shop where I bought the gpu from so I contacted the shop the second time they told me that the warranty is issued by gigabyte so wether my card is repaired or I get a new one isn't dependent on them and that they will send the card to them They told me it would take about 15(minimum)-45(maximum) days for the card to get back to me tho the avg. Time is 15-20 days I am thinking of giving it to them what do you guys think Please reply as soon as you guys see this
  9. Xcueze
    *Update* I have been using the gpu for almost a day and a half now after re-installing the drivers and I haven't seen any problem till now gonna test it for 2 or 3 days more and update you guys Driver version: 436.15
  10. Xcueze
    Thanks.My friend told me to re-install the driver or try an old one since the fans spin boot and it's 50/50 whether they would spin during load after re-installing the fan is spinning fine like it's supposed to I am going to use it for a few days and if the problem arises again I'll RMA it
  11. Xcueze
    Hello everyone I contacted the shop I purchased the gpu from they are saying this problem is not covered in the warranty(is it?) but they will send the gpu to gigabyte and see what happens Should I give them the gpu?
  12. Xcueze
    Thanks a lot everyone.As the card is in warranty I will return it and get a new one. It's in a 3year limited warranty period the 1st year if anything happens to the card except physical burning they will give you a new one while in the other two they will repair it with the exception of physical burning Please keep following this post as I am going to return it tomorrow and if anything happens I will have to rely on this post since no one around me knows about these things
  13. Xcueze
    I understand that fan might be broken but I wanted to know what is thing or problem causing the fan not to spin. The fans are supposed to spin after the gpu reaches a specific temp. this to make the card silent if there is something wrong with temperature sensor shouldn't both the fan not spin
  14. Xcueze
    The fans are supposed to spin after reaching a specific temp. And stop when the temp falls this is to make the card silent.
  15. Xcueze
    I have a gigabyte gtx 1660 ti oc 6g and one of the fan doesn't work as it's supposed to. Yesterday I noticed while playing games that one fan wasn't spinning, I thought it would be because of the dirt etc even tho the comp. isn't even close to being dirty I still cleaned it a little.On boot both the fan span(after the boot both fans stopped spinning) then when I started a game the same problem occurred when I touched the fan it started spinning then I waited for the temps to drop so that the fans would stop spinning and then proceeded to start another game to see if the thing would happen it didn't and the fan worked fine now today the same problem occured What is the problem?And please tell me the solution also the card is in warranty so should I return it or does the warrant not cover this
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