Something happened to my laptop and I need help. So I was playing Hearts of Iron 4 and I left the laptop for hours, when I returned the game crashed, I tried to close the game normally, but that didn't work, neither could the task manager handle this task, so I was left with no choice but to click on the power button and shut down the laptop by force. When I launched the laptop again, the problem was over, however another problem started, every time I open a simple game/program, fps drops happen all the time (not permanent tho, every like 2 mins it comes 20 secs and disappears).
This problem happened to me before, and I solved it by formatting the whole PC (to the point where it asked me what Region and language do I want), so with this problem happening again, you can imagine how sad and disappointed I am. Is there any other solution aside from doing a complete format? If formatting is the only way, do I have to format all the files or can I keep them?
Thanks for your time