Seldom do I feel the need to express a job well done, but in this instance Maingear exemplified my journey of finding and building my perfect dream pc.
Initially our conversations concluded early due to a miscommunication, which then resulted in me purchasing from another company. Digital storm, which in reality — can not even be considered in the same arena as Maingear.
However, not happy with the quality and overall experience (I.e, missing components, broken glass, case, and post support). I wanted to make things right to be able to purchase from my company which vicariously reminds me of my obsession with Pagani.
When speaking and alleviating past conversations it was evident that it was mere miscommunication and we were able to move on amicably.
Wallace the owner of Maingear was proud of his craft and for a very good reason, build quality, delivery, and post purchase support is exceptional and essentially perfect.
The process did not take long approximately 28 days. Wallace along with his team, Jake, Nick, Warley, and Daniel were cognizant of my OCD tendencies and guided my build accordingly to the best outcome for being obsessive regarding products.
I was able to completely customize my “Ghost f131 edition” with gold fittings, Black liquid, and my own customized graphic that I had designed in front.
The shipping process went smoothly, and was incredibly well packaged on a crate with a cone stating nothing could be on the box.
My pc arrived only displaying 1024 x 768 on dual SLI, so that was incorrect ... trouble shooting I called in and had support re-download my drivers and found out my SLI bridge was disconnected ... but helped me get through it!
I would highly recommend Maingear and they will be the only place I want to purchase from.
Thanks Team!