Travisssss

Ya so I called another lady she's having me mess with the ONT now.

I can go to the router configuration and as far as I can tell everything looks to be correct it's just the router keeps telling me the Ethernet cable is unplugged. Got on the phone with Verizon again they're double checking everything on their end.

Thanks, yeah there is a wan port and that's what I have connected via Ethernet to the wall.

I'm not using coax I was told Ethernet would be fine.

Hello, I have an ac3100 with FiOS running to my apartment. I just moved in yesterday so this is a brand new initial setup. I've been on the phone back and forth with Verizon and Asus and no one seems to know why the two aren't working together. I've been assured that FiOS is definitely being provided to my location so I was thinking maybe the wall Ethernet ports are bad but I tried 6 different ports I find it hard to believe they would all be bad. I am completely new to this so please let me know if I'm missing anything. I won't rule anything out at this point no matter how obvious it sounds. Sorry I forgot to say what the actual problem is. The router is telling me the cable is unplugged but I've tried every Ethernet ports in this apartment and they all say the same thing.