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johndrakak

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  1. Greetings everyone, My current setup: CPU --- AMD FX 6300 Motherboard --- Gigabyte GA-970A-D3 rev.3.0 GPU --- Sapphire RX 580 Nitro+ 8GB RAM --- Transcend 2x4GB DDR3 1333MHz OS --- Windows 10 Home Ver 1803 64-bit GPU drivers before updating --- 18.7.1 This morning I received a notification from the Radeon software that a new version of my drivers is available and so I clicked at Express Install. While the driver was being installed I was watching some random Youtube videos, 3 times during the installation the computer froze for less than 5 seconds which seemed weird but didn't worry me that much, so I let it finish normally. But when the installation finished my screen turned FULL pink! I reset and when Windows fully loaded after about 10-20 seconds my screen turned to pink again, or some other color not sure. I thought a clean installation was the way to go and so: Downloaded and installed DDU, Boot in safe mode and uninstall current drivers, I installed 18.5.1 cause it was indicated as a stable release. But even with the 18.5.1 the same thing happened, after 10-20 seconds the screen turned black or any other color. (Also tried clean installing 18.7.1 and 18.8.1 again). The card's warranty was active so I went to the store I bought it from and they told me that they'll contact Sapphire about a replacement cause from what I explained to them the card must have died. What frightens me now is that a simple driver update could kill my GPU ... What're your thoughts on my situation? Thanks in advance.
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