Hello everyone!
Hardware:
MSI B350 PC Mate
Ryzen 5 2600
KFA2 GTX 1060 OC
be quiet! Pure Power 400W
2x 8GB G.Skill Trident DDR4 RGB
I have brand new parts here that just arrived yesterday, but I can't get it to work.
When I hit the power button, everything seems to be normal. All fans start spinning, the RGB light on the RAM lighs up, and the "Ez Debug LEDs" on the mainboard light up shortly but then go off immediately - according to the manual this says everything is fine.
Unfortunately, that's pretty much all that happens, there is no video output at all and I'm stuck with it now.
According to a user on reddit, there is an incompatibility with this particular CPU and mainboard which can easily be fixed with a bios update. But how am I supposed to accomplish that without another CPU if I can't reach the bios with this one?
What I checked so far:
Since I do have another computer, I switched the Graphics Cards and it turns out both work in my computer, but none work in the new one.
Same phenomenon without any graphics card attached.
The screws and placeholders are all in place and do have connection to the main board.
Clearing CMOS didn't show any different result either.
Using just one RAM sick didn't show different results, also not using any other possible stick-slot combination
Removing the RAM entirely results in the Debug LEDs stating there is an issue with the DRAM
Removing the CPU entirely results in the Debug LEDs stating there is an issue with the CPU (so it looks like those are working properly)
Leave it running for more than an hour, just in case it just takes a long time for the first boot
Do you have any suggestions what I could try next? Or an idea what went wrong? I tried to contact the reseller but they don't have tech support on weekends.
Thanks for any kind of help!