This morning I woke up wanting to play some new world, I opened up the game and i got a popup message saying Login Blocked. I decided to wait a bit and try again after the new patch was released and the popup message i was getting now was saying Banned for cheating. I am of course sure i never cheated so I decided to contact amazon support. After opening a dozen chats with different amazon support employees, one of them told me the reason why I was banned for. He checked the logs and saw that I had 10 reports from people because I said something in spanish that supposedly brakes the rules of conduct. What I said is “me cago en amazon y el puto calvo” that translates in english to basically “fuck amazon and the damn bald guy”. Because of this message I got a permanent ban making me unable to play again. I do understand that its not a good thing to say but also with all the bugs that we are experimenting in game it can get to a point where someone can really get frustrated. I am not here saying this to justify my actions but i find it a bit to severe in my regards. Could of got a chat ban,week ban or month ban... but a permanent ban on a first strike for something like this without even a warning it seems a bit too much after seeing the 1 day bans to the cheaters and people exploiting.
Long story short...I will be deleting my amazon account and avoid this company after this. I have allways been a good customer in the past years,spending alot of money monthly, but after this treatment they gave me i will be deleting my amazon account and do my purchases somewhere else.
Just wanted to share my story so you guys can learn from my mistake.