6Foot3Alex

Thanks! Will surely contact them asap!

I made a post on Facebook, a thread on Twitter and Reddit. Here are links: https://m.facebook.com/story.php?story_fbid=881826082593072&id=100022970651658 https://twitter.com/jan_freimann/status/1349840521439621122?s=19 https://www.reddit.com/r/Lenovo/comments/kxgx5q/please_help_me_putting_pressure_on_lenovo/ https://www.reddit.com/r/LinusTechTips/comments/kxgydo/please_help_me_putting_pressure_on_lenovo/ https://www.reddit.com/r/AMDLaptops/comments/kxgyqq/please_help_me_putting_pressure_on_lenovo/ https://www.reddit.com/r/Amd/comments/kxgz9e/please_help_me_putting_pressure_on_lenovo/ https://www.reddit.com/r/laptops/comments/kxgzs8/please_help_me_putting_pressure_on_lenovo/ https://linustechtips.com/topic/1293970-please-help-me-putting-pressure-on-lenovo/?tab=comments#comment-14393479

I asked them to, they refused it outright. Though they promised that my cased is now being worked on by a supervisor, we'll see were it leads me

Of course I did. Chargers, cables, even different buildings

I don't think Lenovo has any in Germany. And other manufacturers that have those facilities - they just take the device from you and ship it to a central depot for repairs more difficult than changing thermal paste. I do really regret ditching Dell and Apple that I used before for that piece of shit Lenovo

I just remembered I bought it with PayPal. Do you know if I can still file a charge back complaint? @rtx3090

Lmao. Not sure if I can say this here, but I'd love to some some of their technicans being pressed by them in the vid. He definitely deserves it

Yeah, the problem was that I bought it from lenovo directly, because no place had a 4800u for sale. It sadly was my only option:(

Can I still file a charge back 5 months after the purchase?

I am still not loosing hope of my story getting enough traction with your help that Lenovo will at least somewhat change their behaviour and help me in particular solving the issue I have, as well as making the whole experience better for everyone else

Mid summer 2020 I bought myself a shiny Lenovo Ideapad 5 14 with the Ryzen 4800u. Late November it stopped charging, so I contacted Lenovo Support to arrange a repair. Well, after a week of going back and forth and escalating my case I finally talked Lenovo into arranging a repair. On the 3rd of December 2020 the laptop arrived at their repair facility. Lenovo Support on the phone promised me a 10 business day turnaround, which I found good enough for me, considering it is my only computer and I need it for the University and for my job. Low and behold the repair didn't happen in 10 business days. Not even close! After 13 days I contacted Lenovo Support on WhatsApp and asked about promised 10 day turnaround, and they responded with typical "we don't have the part, wait". They couldn't even tell me how long I should wait for! Christmas passed, new years passed and I was still getting a response from Lenovo Support as "wait" until one of a sudden on the 4th of January 2021 I suddenly got a response "your device is ready and will be shipped within the next 24 hours", which I was very happy to finally have my laptop back. Well, as it seemingly always is with Lenovo my laptop wasn't sent to me during the next 24h. So I contacted LenovoSupport again only for me to receive an answer "yeah, sorry we had technical difficulties" hell yeah Lenovo you have them not being able to provide any customer support. But I was promised by Lenovo Support that my laptop would be sent to me until Friday the same week as you could already guess - Lenovo didn't manage to send my laptop back by Friday that week. So I contacted Lenovo Support again multiple times only for them to tell me that they are working on it and have no idea when I will get my laptop back. Until one day on the 12th of January 2021 after talking to Lenovo Support again I was told that my laptop would be sent to me Monday or Tuesday (so 11th or 12th) Lenovo would finally send me back my laptop incredibly - Lenovo Support didn't lie to me this one time and Lenovo really did send me back my laptop. BUT! I received it 1.5 months later only to find out that Lenovo DIDN'T DO ANYTHING WITH THE LAPTOP! The laptop wouldn't power on upon receiving, so I opened it only to find out that great Lenovo technican couldn't be bothered (or forgot) to connect the battery! After me plugging it back in I see that the laptop STILL ISN'T CHARGING So after spending 1.5 months instead of promised 10 business days Lenovo HAVEN'T DONE ANYTHING WITH THE LAPTOP except for a great LenovoSupport technican unplugging the battery and shipping it to me like that! (I wasn't told by anyone that it's for safety or anything). I have exams right now (of which I already failed one because I didn't have anything to study but my phone) and I have a big threat of loosing my job, because I can't work without the laptop. I can't afford to send the laptop to Lenovo again to potentially wait another 2 months for it to lay there and come back unrepaired (the Lenovo technican also didn't manage to put the screws in the proper holes, so he put the long screw in a short hole leaving the screw halfway sticking out and short screw in a long hole). Please, if you are ever considering buying a Lenovo product - forget about it. Just got the love of God (or whoever you believe in), don't do it. Just don't. Your cheapest laptop from AliExpress will have better customer support and experience than what you will get with Lenovo. Save yourself from that and get a device from literally any other brand. Such behavior should not be tolerated, so help me bringing Lenovo to justice! Thank you all very much in advance, I am very sorry for bothering you and potentially ruining your good day with my negative story and attitude. Stay safe out there! P.S. all my communications with Lenovo can be found under (https://drive.google.com/folderview?id=1i3TmL48YaYX6d6XGFzMZbknIdkFj2kDG) they are in German, because I live in Germany.

It has been folding, because i have manually set it to, but it is not folding when i set it to idle which is exactly what i am having problems with

Is that what you are asking for? fah_log.txt

Hello everybody! I am a little bit late to the party, but i guess it is late than never. I have a Ryzen 1700 overclocked to 3.9 GHz @1.385V and a GTX1060 in my PC, and i want to use it for folding@home when i am not using it. But folding@home is stuck at "waiting for idle". Seemingly i have done everything it needs - put the screensaver on, disabled all the background activity, but folding doesn't start. Screensaver gets displayed, but folding does not start. Thank you all very much in advance and stay safe!

It disappears when i unplug it and reboot, yes