michadevries

it works fine on windows indeed, reformatting doesnt seem to help too. but strangely enough it is now being detected again, so i guess the issue solved itself

i dont think thats the issue, since it also fails to work on a normal desktop linux pc

Hi, I know there may already be some threads about this, but i've been searching all day, but no single thread fits my issue. I've just recieved a rpi4 1gb and my wd elements portable 1tb external hdd. now, at first it was detected and automaticly mounted, then it was only detected, but i was still able to mount it, now its not detected at all... also it makes ticks/clicks when i try to use it with a rpi or any other linux based computer. though when i hook it up to my pc (windows 10), it works perfectly fine without any ticks at all. I'm trying to create a samba share, i had it working when it was detected but not mounted automaticly, but then it also stopped working again. Smart tests are all fine and its formatted in ntfs, ive tried ext4 too, but that didnt seem to work either... Anything you guys can think of? ~Micha

@williamcll have you got a solution yet?

oh thnx but now you've quoted him already so i guess i dont need to do that

this was the last log since boot: >>> [SetupCopyOEMInf - C:\Windows\Temp\Alcwdm.inf] >>> Section start 2018/06/17 19:56:43.823 cmd: C:\Windows\Temp\AlcUpd64.exe inf: Copy style: 0x00000000 sto: {Setup Import Driver Package: C:\Windows\Temp\Alcwdm.inf} 19:56:43.863 inf: Provider: Realtek Semiconductor Corp. inf: Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318} inf: Driver Version: 01/25/2007,5.10.00.6220 inf: Catalog File: alcwdm0.cat sto: {Copy Driver Package: C:\Windows\Temp\Alcwdm.inf} 19:56:43.931 sto: Driver Package = C:\Windows\Temp\Alcwdm.inf sto: Flags = 0x00000007 sto: Destination = C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949} sto: Copying driver package files to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}'. flq: Copying 'C:\Windows\Temp\RTLCPL.EXE' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPL.EXE'. flq: Copying 'C:\Windows\Temp\alcwdm0.cat' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\alcwdm0.cat'. flq: Copying 'C:\Windows\Temp\Alcrmv64.exe' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcrmv64.exe'. flq: Copying 'C:\Windows\Temp\CPLUtl64.exe' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\CPLUtl64.exe'. flq: Copying 'C:\Windows\Temp\ALCWDM64.SYS' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALCWDM64.SYS'. flq: Copying 'C:\Windows\Temp\ALSNDMGR.CPL' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.CPL'. flq: Copying 'C:\Windows\Temp\RTLCPAPI.dll' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPAPI.dll'. flq: Copying 'C:\Windows\Temp\ALSNDMGR.WAV' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.WAV'. flq: Copying 'C:\Windows\Temp\SOUNDMAN.EXE' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\SOUNDMAN.EXE'. flq: Copying 'C:\Windows\Temp\Alcwdm.inf' to 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf'. sto: {Copy Driver Package: exit(0x00000000)} 19:56:48.077 pol: {Driver package policy check} 19:56:49.473 pol: {Driver package policy check - exit(0x00000000)} 19:56:49.475 sto: {Stage Driver Package: C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf} 19:56:49.476 inf: {Query Configurability: C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf} 19:56:49.759 ! inf: DelReg entry has an extra value 'SOUNDMAN.EXE' and will be ignored. Code = 1201, Line = 93 ! inf: Found legacy AddReg operation using non-relative key (HKLM\Software\Realtek\AC97 Audio). Code = 1304 ! inf: Found legacy DelReg operation. Code = 1308 ! inf: Driver package 'Alcwdm.inf' is NOT configurable. inf: {Query Configurability: exit(0x00000000)} 19:56:49.937 flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPL.EXE' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\RTLCPL.EXE'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\alcwdm0.cat' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\alcwdm0.cat'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcrmv64.exe' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\Alcrmv64.exe'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\CPLUtl64.exe' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\CPLUtl64.exe'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALCWDM64.SYS' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\ALCWDM64.SYS'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.CPL' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\ALSNDMGR.CPL'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\RTLCPAPI.dll' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\RTLCPAPI.dll'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\ALSNDMGR.WAV' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\ALSNDMGR.WAV'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\SOUNDMAN.EXE' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\SOUNDMAN.EXE'. flq: Copying 'C:\Users\mtdev\AppData\Local\Temp\{07d7a9c3-aded-1a4c-9d5e-2333b3b90949}\Alcwdm.inf' to 'C:\Windows\System32\DriverStore\Temp\{2e50bcb1-ac9f-6c4c-a2a9-d476f5160248}\Alcwdm.inf'. sto: {DRIVERSTORE IMPORT VALIDATE} 19:56:53.515 !!! sig: Driver package INF file hash is not present in catalog file. Filename = Alcwdm.inf, Error = 0xE000024B !!! sig: Driver package appears to be tampered, and Code Integrity is enforced. !!! sig: Driver package failed signature validation. Error = 0xE000024B sto: {DRIVERSTORE IMPORT VALIDATE: exit(0xe000024b)} 19:56:53.610 !!! sig: Driver package failed signature verification. Error = 0xE000024B !!! sto: Failed to import driver package into Driver Store. Error = 0xE000024B sto: {Stage Driver Package: exit(0xe000024b)} 19:56:53.668 sto: {Setup Import Driver Package - exit (0xe000024b)} 19:56:53.761 !!! inf: Failed to import driver package into driver store !!! inf: Error 0xe000024b: The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering. <<< Section end 2018/06/17 19:56:59.324 <<< [Exit status: FAILURE(0xe000024b)]

all files are stored in: C:\Program Files (x86)\Realtek AC97

it configures the driver, and then it closes and no driver has been installed

well, if you set the os to windows xp they've got a driver, but that doesn't work too

yeah i've already tried to do that, but that didn't work either

Hi forum members, i just got my new pc with the following specs: -mobo: supermicro x7da8 -cpu: 2x intel xeon e5335 @ 2.00GHZ -ram: 4x2gb ecc ddr2 -gpu: nvidia geforce 8600 gts -os: windows 10 pro but now i've got an issue with my audio drivers, because they're realtek ac'97... i've tried many tutorials on youtube, but there all based on "updating multimedia device", which i don't have... can someone please help me? Micha

thanks

the netherlands, 13 years old

my english is not too good, so i didn't fully understand it

oh that makes it a wholelot easyer thanks man