Alcatell

Thanks for taking the time to do your write-up! It appears I should put in more effort when reviewing a VPN's definition of "no logging". I will say though your last bit is unfair, as I've said twice now that I'm simply looking for an explanation, which you provided. But please do not frame my post as me accusing them of lying.

Awesome post! My research in part was based on ThatOnePrivacySite's review of Tunnelbear which states SMTP is being blocked. It may be they only check for port 25 though, this I can't say for sure (i'll edit the OP). Regarding the logging policy I'm not clear on how this constitutes as a vague complaint? On the front page it says in absolute clear terms (quote): No logging TunnelBear does NOT log any activity of users connected to our service. Period In my layman understanding that simply isn't possible when you offer a datacapped service but I'd be happy if someone could explain how this can be done since I've decided against using other VPNs in the past based on the same issue. Thanks for responding in such a detailed way. I've attempted to make the post in a purely informative and I feel that the points I've brought up are things a normal user may run into.

Hi guys! My yearly VPN subscription was up for renewal recently and I decided to see what was available on the market. Tunnelbear is featured quite frequently in the videos so I had a look at them too. There's a few snags with their services that I almost didn't notice but which swayed me away from buying a subscription. 1. The P2P bittorrent protocol is blocked by Tunnelbear. 2. SMTP protocol for e-mail is also blocked. (may only be over port 25) 3. They offer a free subscription which gives you 500MB of free data per month. Someone smarter than me will have to explain this because it's not clear to me how they can have a "no logging" policy but at the same time offer a subscription which is data capped, which by it's nature requires logging how much data is consumed. 4. No refunds. I've gone to the trouble of writing this up because in general I trust the ads LTT puts on their videos. So much that I nearly bought a subscription without doing extra research. Hope this was informative!