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I enable xmp but it display at 3200mhz so I press the reset button to let the xmp to reset because error q code show up

my windows is 1903,OS Build18362.207 my friend's windows is 1903, OS Build 18362.175 our aura ver are also 1.07.66

today I updated three intel drivers: 1. intel-system 10.1.16.6 2.intel corporation-Bluetooth 21.20.0.4 3.intel corporation-display 25.20.100.6734 and three updates for Windows Defender Antivirus will it be the reason? the only hardware issue is I put 2400mhz ram and 3200mhz ram together...

I just transfer my boot ssd to another rig and reinstall aura. the result are the same as before. that means it is the problem of aura and windows 1903 not the problem of hardware?

is it just my mobo's problem? my aio and ram will kind a refresh after reinstall aura but my mobo still keep the same color

I tried it for 10 min still the same

is there other method to reset the on board rgb led settings?

I tried it just now. now I still can't open aura. btw when the install wizard is 100% the top of that window will fresh is it the onboard aura chip error? because I mess with the ram(I think it is the reason)

my aura ver is 1.06.68 I download it from https://www.asus.com/campaign/aura/jp/download.html I go to settings > storage then find aura and click uninstall I extract all the files because the system will ask me do u wanna extract all files I run everything as administrator and I use aura for a year this problem I have never happend

I did the clear cmos thing and the rgb leds still the same as before

I tried it already and also unplug the eps and 24pin cable

today I installed another two dimm of ram into my system. after that it kind a fail to boot because the speed are different of the rams(I think). so I hit the on board reset botton and hope it can disable xmp. but the boot was too slow so I press the safe boot botton next. then I feel it is not safe so I pull the new two dimm of ran out and boot in to windows. after the boot the problem shows. I can't open aura and my on board rgb leds stuck at the color that I set before. later I downloaded the g skill rgb software. the soft can't let me in but I can get into the aura to change the lighting for the ram. I tried uninstall aura 5 times already(now I think it is an error of the mobo on board data) I also frash back the bios and update again but nothing happened. btw my aio did not show up in side aura mobo: maximus 9 formula cpu: 7700k ram: old set 2400mhz trident z rgb new set 3200mhz trident z rgb aio: strix lc 240 it is unable to fix?

when i was playing battlefield V

the cpu usage is around 75-85%. i use msi afterburner

but the performance of the 2070 inside the 7500 rig is almost the same or even worse than my old 1060...