Hey everyone,
I have a Rogers Ignite package that provides speeds up to: 250mbps download and 20mbps upload. My speedtest vary, but that is not my problem.
Basically, my devices when connected to the WiFi are very temperamental, this is unique to my internet only as I have tested. One minute I am using the internet without issues streaming 4k content, the next every page I attempt to load hangs and does nothing, if I can get a video to even load it will only play in 144p and that's after a good thirty seconds of buffering. This happens on every device periodically, it will randomly happen and occurs multiple times per day. I have tried getting help from Rogers customer support, however all they seem to offer is restarting the router which obviously isn't working.
When these hangs occur, I also got significant hanging and load times when trying to access the router control panel too.
Sometimes I can switch from the 2.4ghz SSID, to the 5ghz one and it will work for a minute and then the same will occur and switching back doesn't work.
Please help me, I'm just a residential user, tech enthusiast. By no means a professional. I just want to watch LTT without these complications!