Hello,
My nephew has an old Gateway DX4870 desktop that he wanted to upgrade to be able to 1080p game.
I checked the specs and it all seemed compatible with newer GPU's. I bought him a GTX 1060 Windforce edition and plugged the sucker in but get a black screen.
Specs:
CPU i5 3300
mobo Some asus board, has PCIE x16 slot
8 GB RAM
PSU 500W EVGA
I've done a TON of things to troubleshoot but NOTHING works!! Here's a list of things I've tried:
- re-seating everything and quintuple checking connections, trying one or both ram sticks in different slot, reinstalled CPU with new thermal paste
- Test GPU on my own system (it worked)
- Install new PSU (500W EVGA Bronze)
- Uninstall windows onboard gfx drivers then installiing the GPU
- Starting up safemode, disabling windows drivers, reinstalling GPU
- Bios Update (No new updates for this system)
- Looking for PEG or PCI-E in Bios (isn't there), or other video related options
- Installing GTX 1060 drivers before installing the GPU (doesn't allow me to do that)
- Tried downloading Driver Fusion but you need to pay for that garbage
- Resetting CMOS (Both battery and Jumper)
The PC works just fine without the GPU installed. The Mobo has video output. Whenever I even seat the GPU in the PCIE slot, with 6 pin removed/connected, it doesn't allow the mobo video output to even work! This is also the first time a GPU has been installed in this system.
There's some other things I tried but it's SUCH a pain and I don't want the little guy to be disappointed. From what I've deduced, the PCI-e slot on the Mobo is dead but everything else on it works. I don't want to have to purchase a new mobo!
Is there anything I've missed? Please help!
Thanks!