I looked at Alienware a few years back when looking for a laptop but went with a boutique builder instead (Digital Storm) for right around the same price and my laptop is still going strong even after a 9 month deployment to the desert. When It came to getting my desktop I once again went with a boutique builder (Digital Storm) for a few reasons, 1. I don't have the time to build my own atm, 2. Way more customization than Alienware, 3. Good experience with the builder with my laptop. Now I know that it can be expensive going the route I went (and it was for what I wanted), it just depends on what you want to get.