IslandStone

I've been made aware that the particular wifi chip of my Surface Book 2 may be the problem maker here. It is the Marvel AVASTAR Wifi chip, do anyone have any knowledge about this?

Anyone?

Hi! Not certain this was the correct place to post but here goes. I've had my laptop, Surface Book 2 13" I7 8gb for a few years. Once every now and then I experience severe wifi connectivity/speed issues, especially much lately. I get speeds of a few mbps or sub 1 mbps at 30 ms ping (normally sub 15), resulting in being unable stream 720p youtube. Loading a news-website may take minutes even. I see sometimes its running at the wifi 4 n band for some weird reason. The wifi routers I have is Asus Zenwifi XT8, two of them, connected by cable. All other devices get stable, lag free, high speed connection up to 250 mbps (what I'm supposed to get). My troubleshooting so far: - Restarting laptop: No improvement. - Removing all 2,4 ghz senders/recievers - actually did improve somewhat, but not to an acceptable level. - Checking wifi drivers: They are ok at least accodring to windows. - Ran Windows network troubleshooter: Couldn't find any problems. - I followed these steps from a guide: "Reset the TCP/IP stack The TCP/IP stack is a set of protocols that helps connect your Surface Book 2 to the internet. Resetting these protocols will help solve any connectivity problems that you are experiencing. Type Command Prompt on the search bar then right click on the command prompt app that appears then choose Run as Administrator. Enter the following lines and press Enter after each one Type netsh winsock reset and select Enter. Type netsh int ip reset and select Enter. Type ipconfig /release and select Enter. Type ipconfig /renew and select Enter. Type ipconfig /flushdns and select Enter. Close the Command Prompt windows." Guide from here: https://www.easypcmod.com/how-to-fix-surface-book-2-slow-wi-fi-issue-the-quick-and-easy-way-11274 After doing the last steps from the command prompt, the wifi became even slower. Command prompt was ran by administrator and laptop restarted afterwards. My temporary solution is now using my phone (Samsung Galaxy Note8) sharing the same wifi trough the phone (hotspot), which works a lot better. It's very inconvenient and not how it's supposed to be lol, but I am able to stream and websites load within seconds and not minutes. Any ideas of why I am having this trouble and how to fix it? I can add that the router is running one network (smart network or w/e it's called) distributing either 2,4 ghz or 5 ghz depending on demand. I can also add that this is a recent problem and it's been seemless before. I am running a separate screen, keyboard and mouse from the laptop now, that's the only change I can think of.

Thanks for the reply. I got a hold of the AMD software and made sure everything is up to date. WHICH somewhat helped me resolve the issue... but it introduced another one.. Now a couple days after installing the AMD Adrenalin driver and software, everything has started stuttering. All games, everything even while not in games, are now stuttering upon moving which has made all gaming impossible. The mouse issue is gone with the introduction of the AMD software but this new issue is worse honestly. I've ran Malwarebytes and Userbenchmark to check for other sources of the issue with no luck/faults. Any ideas? I'm starting to think perhaps the only solution would be a clean reset and or getting a new GPU..

Hi! I've got a particular problem with mouse delay/lag which all of a sudden, sneakily, increases after like say 30 minutes on-time after booting. It's not consistent how long time it takes, but it always happen. Just after getting on when booting, there is no noticeable delay, but after a while it's crazy sluggish. This happens with all mice tried. I'm afraid it's the the GPU strugling which makes it happen, but im hoping for an easier fix.. System: - Mobo: Asus Deluxe z170 - GPU: Radeon HG 7950 (Old I know.. not crazy about buying any GPU these days..) - CPU: Intel I7 6700k - PSU: Corsair RM850x - Drive: Corsais Force MP600 - Ram: Some 2x 8Gb (cant remember exact) - Mouse: Logitech G502 Lightspeed (not that relevant as it happens to either mouse connected..) - Monitor: Samsung Odyssey G7 27 inch 1440p (perhaps gpu-monitor issue... ?) Worth to mention, the monitor is the newest part and im rather confident the issue was not present before I got it. I dont need crazy resolution or FPS, i mainly play CS GO, so if reducing any settings would help I'll be open to it.

I am getting constant boot time of 27 seconds, and loading after typing the password is instant. It may not be optimal, but I am happy with the improvement. Thanks for the help!

After performing a BIOS update just now, the boot time lowered to 20-25 seconds. I mean from pressing the power-button until the windows login screen appears. I have nothing more connected to the computer except keyboard and mouse, monitor, headset and a backup keyboard. Ill do some more testing to validate boot time

At the moment I only installed chrome after the fresh Win10 install. The computer has nothing else on it at the moment. The logo sequense upon booting takes 5 seconds or so, are there any options to disable this? (I mean the Asus motherboard logo)

I did as you adviced, and I also successfully installed the latest BIOS update. The version it was running was one of the first ones I figured. Now I am down to 20ish second boot-time, which is much smoother than 50. I am not sure if I will figure out any way to make it even faster, but I will also be happy with this result. Thanks for the help!

Hi. I'm looking for insight as to why my computer is slower than suspected, even after fresh install of windows 10. My main complaint is the boot-time, which is about 50 seconds at the moment. The computer is from 2015, and have been used to simple gaming such as CS:GO, but mainly as a workstation for studies. My computer consists of the following: - Motherboard: Asus z170 deluxe - CPU: Intel I7 6700k - CPU cooler: Noctua NH-D15s - PSU: Corsair RM850x - Storage: Corsair Force MP600 1tb installed to on-board M.2 slot (not with the pcie expansion card that also comes with the motherboard). - GPU: Radeon HD7950 - Memory: 2 x Kingston DDR4 2133 mhz 8gb - BIOS version: 1302 - OS: Windows 10 pro My knowledge of BIOS settings etc is very limited, I only tried to change settings such as Asus auto performance tuner and XMP memory, without any good results. Any advice on how to improve boot-time speed and speed in general are welcome.

After a lot of troubleshooting and failed attempts, I finally found a fix. The issue is related to some Intel AC wifi adapters not being able to see broadcasted networks from an AX router. It is adressed in this article: https://www.intel.com/content/www/us/en/support/articles/000054799/network-and-i-o/wireless.html I had to manually install the latest driver for the Wifi adapter, which fixed the issue and the laptop now can see all broadcasted networks from my router. Windows had me fooled as it claimed again and again to have the latest available Wifi adapter driver installed. On a side not I ended up uninstalling both Norton and Kaspersky as well. This did not resolve the problem, but at least they are not able to cause any future issues either.

Bump

Anyone?

I have no idea either honestly. It's been working seamlessly for weeks, but now it's like it's unfixable. I hope I'll find a way to fix it.

Thanks for the quick response! I didn't think about this, so thank you for the suggestion. I've checked all the router settings for the case that it have been blocked, with no success. There are no device or IP's that has been blocked. I am the owner of the router and I am also the only one who has access to change security settings on my home network.