Hi,
it looks like it's what just happened to me.
On an order of $192.96 Canadian,
shipping $21.99,
taxes $42.99
So total paid online $257.94 Canadian.
I got this beautiful letter from Parcel Force courier (which is an UK Royal Mail handler) for £74.57 =~ $128.51 Canadian.
see attached letter below.
I called parcel force and said they've got nothing to do with the amount and to call HMRC. I did, and they basically said import duties are to be charged, but they wouldn't bother investigating if the amount is correct.
So in the courier chain,
it was Wizmo, then DHL via US and in tracking it shows from Richmond to CA US to UK , but on DHL intermediate tracking it's got a CG..DE code which means Germany to parcel force apparently.
Liviu got a reaction from Stonelesscutter in To international buyers - Check the customs charges and VAT
