Hello I have just put together a new pc with all brand new parts with a friend of mine. He has assembled the parts and now is having a problem. He lives multiple states away from me unfortunately. The specs are as follows.
pc part picker link http://pcpartpicker.com/p/NJVbf7
OS - Win 8.1 retail (not installed)
Motherboard - MSI X99S sli plus atx
Memory - 8gb Crucial ballistix sport
Video Card - Asus gtx 970 Strix
PSU - EVGA SuperNOVA 650W 80+ gold
Storage - 1x WD Black 1tb hdd 1x Samsung 850 EVO 120g ssd (for os)
Monitor - Asus VX238H
The system is completely assembled and plugged in. he has the system connected to the monitor via hdmi from the gpu. With the system turned on and the monitor turned on he is not getting any display. The monitor says it detects that hdmi is plugged in but is not receiving input. All the fans are spinning and the graphics card is spinning as well. My first thought leads me to think there are driver issues but my friend has no way to hook the gpu or ssd into other components to update. There may be a potential issue with the monitors settings but I don't know for sure. The bios can not be accessed and there is no installed os on the storage.
My theory is if he uses an external usb 1tb hdd to boot off of and install the os onto the ssd and drivers for the gpu that will fix the issue. So partition a portion of the hdd and install win 8.1 with proper gpu drivers. Boot from this partition but having the hdd and ssd unplugged from the system. Then using the win 8.1 discs again we install the os from windows on to the ssd as well as the drivers that we have placed the installers for on the partition (or use the provided discs).
Now I have no more real info other than what I have given as for the proper functioning of the state of the components. He has plugged the monitor into his laptop and was able to get display through that. Apparently the motherboard has a component check/test button and that threw up no issues. I will give more info as soon as possible. This weeks starts finals week for him so time will be somewhat limited.
Thank you for any input that you could give as to whether my potential fix could work or suggestions as to what we are messing up. Hoping there aren't any doa parts and if so how can we troubleshoot/pin point that a part and which part is the doa part. The monitor we know functions and as far as we can tell all of the components power on.
