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Is hyperx supposed to be like this?

Earthrez244
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A while ago a bought the hyperx cloud stinger for my Xbox one. But when I took them out of the box and plugged them in, they were louder on the right side. At first, I thought they were just a faulty pair, so I returned them and got the hyperx cloud 2, and once again, they were louder in my right ear. I flipped them around so my left ear was listening to my right earcup, and the right earcup was still louder. So it wasn’t a hearing problem. I tried windows sonic, but that seemed to make the cloud 2 worse, I tried these with both the stinger and the cloud 2. And they were both the same. I even tried listening to the same sound on both sides, but the right was still louder. So is this just a hyperx thing, or were both the headsets faulty?

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Have you tried the headphones in another device?

 

Are you using the included dongle?

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6 minutes ago, Slottr said:

Have you tried the headphones in another device?

 

Are you using the included dongle?

Yes I have used them on my switch and my phone and it has the same result. And the dongle won’t work on my Xbox so I can’t used it,  if you’re talking about the usb one.

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11 minutes ago, Earthrez244 said:

Yes I have used them on my switch and my phone and it has the same result. And the dongle won’t work on my Xbox so I can’t used it,  if you’re talking about the usb one.

Dunno what to tell you then. I've owned a pair of cloud 2's for a few years with no issue, and have friends with them with no issue as well.

 

The fact it happened to you twice also makes me suspicious that its not the headset. Contact Kingston's customer support to see what they say

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I didn't have this issue with my Cloud 2 with the 2 years I had them, 

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Use EQ and just lower the dB on the right earcup :D Btw by how much louder? Is it like just slightly louder or like few times?
Based on this video: 

 
It is louder on right side. 

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