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ASRock X470 K4 fan/rgb issues

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I built my first PC last night without too many issues. However, I'm running into problems with the ASRock Polychrome RGB control software. The software doesn't seem to work properly so I did some research and found this post.

http://forum.asrock.com/forum_posts.asp?TID=4537&PN=4&title=rgb-led-issues

I did as instructed to flash the RGB chip with "wICPFLASH.exe /File=nu51_1.10" instead of "wICPFLASH.exe /File=nu51_1.08" as I saw in another post I can't find anymore. This allowed the Polychrome software to launch but it still doesn't work properly. Also, it changes the RGB light on my case and fan to blue from red.

 

Also, the CPU fan now runs at 100% after flashing the RGB chip all the time which is annoying and loud. The ASRock F-Stream tuning software can't seem to control the fan speed either. When I apply a new fan curve, the speed drops for about a second then ramps up to 100% again. It was working before the RGB chip flash.

 

I've also updated to the latest motherboard BIOS (v1.50) and changed the Windows 10 power settings with no luck. Short of reinstalling Windows, what can I do to fix the CPU fan speed and RGB control?

 

UPDATE: When I change the temperature sensor in F-Stream from the CPU temp to the motherboard or Tctrl temp, the fan curves work. Could there be an issue with the CPU temperature sensor?

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I would think yes the CPU sensor could be broken. Have you downloaded HWMonitor and see what it is reading out at? If it's over tj max or the max thermal intel recommends then the sensor is broken as it would shut down. If it is high but not there maybe you have a lemon and could RMA it. I don't know why the RGB wouldn't work so maybe you got a lemon party with your CPU and motherboard. 

Current Gaming build:

Specs:
CPU: AMD Ryzen 7 3800x
CPU Cooler: Corsair H100i Platinum
Motherboard: ASRock X570 Taichi

Memory: 2x8GB Corsair Vengeance RGB Pro 3000mhz 15-17-17-35

Graphics Card: Geforce RTX 2080

Graphics Card Cooler: EVGA XC Ultra Gaming
Storage: 500GB Samsung 860 EVO, 1TB Western Digital Blue
PSU: Thermaltake Smartpower 750W
Case: Corsair 460x Black
Case Cooling: A mix and match of fans ?
Peripherals:

Monitor: HP 27ea
Keyboard: Corsair K70 RGB MK.2 SE
Mouse: Corsair Glaive Black
Headphones: Corsair HS60
Microphone: Blue Snowball Black Edition

 

"Gaming" Laptop: Apple MacBook Pro Mid-2012 with Nvidia Geforce Now
 

 


 

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6 minutes ago, MrChemistryCow9 said:

I would think yes the CPU sensor could be broken. Have you downloaded HWMonitor and see what it is reading out at? If it's over tj max or the max thermal intel recommends then the sensor is broken as it would shut down. If it is high but not there maybe you have a lemon and could RMA it. I don't know why the RGB wouldn't work so maybe you got a lemon party with your CPU and motherboard. 

HWM tells me temps are at 38 degrees which is what F-Stream shows as well.

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2 minutes ago, mlitttler89 said:

HWM tells me temps are at 38 degrees which is what F-Stream shows as well.

But on F stream when you switch to that sensor it goes max fan speed?

Current Gaming build:

Specs:
CPU: AMD Ryzen 7 3800x
CPU Cooler: Corsair H100i Platinum
Motherboard: ASRock X570 Taichi

Memory: 2x8GB Corsair Vengeance RGB Pro 3000mhz 15-17-17-35

Graphics Card: Geforce RTX 2080

Graphics Card Cooler: EVGA XC Ultra Gaming
Storage: 500GB Samsung 860 EVO, 1TB Western Digital Blue
PSU: Thermaltake Smartpower 750W
Case: Corsair 460x Black
Case Cooling: A mix and match of fans ?
Peripherals:

Monitor: HP 27ea
Keyboard: Corsair K70 RGB MK.2 SE
Mouse: Corsair Glaive Black
Headphones: Corsair HS60
Microphone: Blue Snowball Black Edition

 

"Gaming" Laptop: Apple MacBook Pro Mid-2012 with Nvidia Geforce Now
 

 


 

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2 hours ago, MrChemistryCow9 said:

But on F stream when you switch to that sensor it goes max fan speed?

Yes, when I switch the sensor in F-Stream to CPU sensor it goes full speed. Also, When F-stream is not running, the CPU fan goes full speed all the time.

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I have the same issue here. However, when i tried to enter "wICPFLASH.exe /File=nu51_1.10 " i would get an error message and it says " 'wICPFLASH.exe' is not recognized as an internal or external command, operable program or batch file." How do i go about fixing this?

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45 minutes ago, Maurice Tan said:

I have the same issue here. However, when i tried to enter "wICPFLASH.exe /File=nu51_1.10 " i would get an error message and it says " 'wICPFLASH.exe' is not recognized as an internal or external command, operable program or batch file." How do i go about fixing this?

Try changing the end of the command to nu51_2.06. 

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3 minutes ago, Maurice Tan said:

Still the same issue as before

 

image.png

Did you run as administrator and type in "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\" first?

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3 hours ago, Maurice Tan said:

I'm such a fool.... Thank you so much! It's working now!

 

I'm glad that I could help! I spent far too much time trying to get this software to work.

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  • 7 months later...

Guys I have tried everything, but I still can't get it to work.

Can anyone help?

Capture.PNG

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  • 1 month later...

I have the same problem and tried everything on here but it still doesn’t recognise the command.

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