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XBOX One Controller USB Connection to Windows 10

MVANHOUTEN

Help!  I usually never post to forums as I pride myself in finding the answer on the internet somewhere, but I am pulling my hair out trying to figure this one out.

 

I'm trying to connect an XBOX One controller to Windows 10 via the USB cable.  When I connect:

 

* Controller Vibrates for a quick second

* No Windows sounds alerting a new device.

* Device Manager has no XBOX or similar entries, there are no device not recognized or unknown devices in Device Manager.  

 

For troubleshooting I have tried/confirmed:

 

* Windows 10 is up to date

* I have went into Device Manger and deleted USB Controllers and have had them reinstalled

* I have tried downloading the XBOX Accessories App, it just tells me to plug in a controller and then nothing.

* I have plugged the Controller into a Win 10 Laptop computer and sure enough, I get the notification and see an XINPUT HID entry in Device Manager (Cord is Microsoft's XBOX Micro USB Cord)

* Utilized different USB Ports (Ports that I know work)

* Tried turning on the controller before plugging it in

* Ran Windows Trouble shooting to see if there are any problems.

* Rebooted 238 times.

 

Frustrated beyond belief... thanks in advance.

 

--mike

 

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Have you tried on a different computer? I had this happen on the October where the xbox controller didn't want to sync via bluetooth but worked fine connected via usb. So I had to reinstall windows to fix this. 

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Yes, per above, I did try on a different computer and it worked fine.

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9 minutes ago, MVANHOUTEN said:

Yes, per above, I did try on a different computer and it worked fine.

I have two Xbox 1S USB controllers, and each just plug and play on my Windows 10 machine, never heard of this issue

 

Does Steam recognize the controller?  Just seeing if it does but Windows doesn't...I don't really know what else should be done lol

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

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I have seen a lot of cases on the internet, but I never see a solution beyond it was a bad cable.  

 

Steam does not recognize the controller.

 

Also used EventGhost and I see no event being registered as a result of plugging in or unplugging the controller.

 

Also tried disabling antivirus and used Microsoft Event Viewer to see if there was anything being logged, I found nothing.

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