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Is my Refurbished 1080Ti dying?

So I just bought a GIGABYTE Aorus 1080Ti REfurbished for below MSRP ($650) and installed it. New drivers from the start. After I encountered issues, I reinstalled them.

The first issue I encountered was a black screen. It seemed my Monitor was still on, so was everything in my pc... Just not my GPU, the RGB was off, no Signal from Display Port. I believe that could just be the cord. After I rebooted, I moved my monitor a little (tilted it up & down, etc.) and got a few flickers of black screen but it came back with signal and showed my screen. My GPU did not turn off while moving my monitor. 

These problems seem to occur when my GPU is running very hot... around 71°C... This is usually its highest in benchmarks, but this was only running Overwatch, not something that should use it at 100%. 

Another problem I encountered, in only Overwatch so far, was what seemed to be my GPU dying. It got super hot and as the video shows, miscolored things. Something I found interesting about this: The overlays like score, avatar, and chat, etc. were all fine and had no weirdness with them, BUT my actual game, like the 3D world, was all messed up.

At the time, I had it overclocked through Gigabyte's software, on a preset, so I don't think that should be an issue. Was my card burnt out from mining or something? It said nothing about mining on the Newegg page, though. I'm still under warranty for like 20 more days. I plan on keeping this for a long while, so I don't want any funny business with its ability. I'm willing to return if necessary.

Thx for the help! I'll keep you updated.

System specs:

1080Ti GIGABYTE Aorus

Ryzen 7 2700x

16 GB Corsair Vengeance Pro

500gb SSD+ 2tb HDD

600W psu

Asus prime x470 mobo

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

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CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
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Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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If you're still under warranty, it's always best to get an RMA going. Contact GIGABYTE support and start a ticket.

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First thing is to run the GPU a STOCK settings without any overclock, and see if the problem is still there.

Overclock presets are not always 110% stable.

IMO, this what you should ALWAYS do with a newly purchased GPU -- run it at stock for a few days to see if it is stable, and not faulty at the get-go.

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3 minutes ago, -rascal- said:

First thing is to run the GPU a STOCK settings without any overclock, and see if the problem is still there.

Overclock presets are not always 110% stable.

IMO, this what you should ALWAYS do with a newly purchased GPU -- run it at stock for a few days to see if it is stable, and not faulty at the get-go.

Ok gotcha, will run normally for a bit. 

 

14 minutes ago, bellabichon said:

If you're still under warranty, it's always best to get an RMA going. Contact GIGABYTE support and start a ticket.

 

13 minutes ago, Derrk said:

I'd RMA the card if you can. 71c isn't too bad for a 1080ti

Ok, thx for the answers. Will get something going.

 

I'm inexperienced with GPU knowledge, so thanks for filling me in. Let's say the card overclocks poorly... This is no reason to return it? Correct?

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

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CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
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Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
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Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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Since you caught a video of it, that's a sure indicator that the hardware has not failed. Since the PC actually sees that data, you've got a software problem. If those video signal aberrations happened to your eye but not the computer itself, you would have to worry about a faulty card, but since a recording of the issues catches them, it's a glitch with overwatch or something.

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2 minutes ago, Wolfgang393 said:

I'm inexperienced with GPU knowledge, so thanks for filling me in. Let's say the card overclocks poorly... This is no reason to return it? Correct?

 

You are only GUARANTEED the speed it was advertised -- in that case, the card is not faulty.

Overclocking is going beyond that...and your mileage may vary.

 

Intel Z390 Rig ( *NEW* Primary )

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So I don't know if I should just make a new thread, but I just had the same black screen issue happen again. No overclock. Just did it again.

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

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PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
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Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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On 11/8/2018 at 5:32 AM, Wolfgang393 said:

Ok gotcha, will run normally for a bit. 

 

 

Ok, thx for the answers. Will get something going.

 

I'm inexperienced with GPU knowledge, so thanks for filling me in. Let's say the card overclocks poorly... This is no reason to return it? Correct?

Silicon lottery dude, sometimes you get lucky, sometimes not. IF it boost to its spec'ed or rated speed, that's all the manufacturer can guarantee you.

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You chose to play Symmetra and your 1080 Ti was so disgusted that it started artifacting.

 

In all seriousness, it's possible the game file was corrupted while updating. Looks like you already did the whole driver thing. It's worth trying a reinstall on the game to see if that works. It only costs a couple hours of your time and no money.

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If it’s only happening in overwatch, I’d start there. How long are you running a benchmark and which one?

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Sorry for the delay, Y'all, I was away from my pc. So this corruption in Overwatch has seemed to stop after I stopped OC'ing the card. So that's fine. But I'm still getting a black screen every so often. I'm gonna ask Newegg support what they can do to help, or if I should RMA the card to Gigabyte and get a repair/replacement. My only fear is that if I send it to be repaired, they won't witness the black screening since it doesn't happen often.

I'm wondering if something else is causing the black screening. Especially since it was a "refurbished" card from Newegg, which they guarantee is up to standards. Any ideas there?

Ooh, quick edit: Could be important. I noticed that my GPU has lights on it that will alert me when the voltage is unstable. I will keep my eye on these. I think I remember them turning on during a black screen, but I can't be certain. I will check if I experience it again.

Edited by Wolfgang393

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

Spoiler

 

PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
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Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
Case: Fractal Design - Meshify C ATX Mid Tower Case  
Power Supply: SeaSonic - FOCUS Plus Gold 650 W 80+ Gold Certified Fully Modular ATX Power Supply  

 

Operating System: Microsoft - Windows 10 Home OEM 64-bit  
Monitor: AOC - G2770PQU 27.0" 1920x1080 144 Hz Monitor 
Keyboard: Corsair - K70 RGB RAPIDFIRE Wired Gaming Keyboard 
Mouse: Corsair - Sabre RGB Wired Optical Mouse  
Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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Quote

I'm wondering if something else is causing the black screening

Depends if it's just overwatch? Best way to tell afaik is to play around in other games or benches. Basically what Mick said.

 

Quote

Ooh, quick edit: Could be important. I noticed that my GPU has lights on it that will alert me when the voltage is unstable. I will keep my eye on these. I think I remember them turning on during a black screen, but I can't be certain. I will check if I experience it again.

Does it! I have the 1080ti Aorus and honestly never noticed... that's cool. I'm not certain if the voltage would become unstable if you're no longer oc'ing.

 

EDIT:

Holy crap just realized we have almost the same system! "Samesieeesss!!!!!"

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15 hours ago, nick11682 said:

EDIT:

Holy crap just realized we have almost the same system! "Samesieeesss!!!!!"

 

Yeah, it's awesome! Everything besides the card has been great!

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

Spoiler

 

PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
Memory: Corsair - Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
Case: Fractal Design - Meshify C ATX Mid Tower Case  
Power Supply: SeaSonic - FOCUS Plus Gold 650 W 80+ Gold Certified Fully Modular ATX Power Supply  

 

Operating System: Microsoft - Windows 10 Home OEM 64-bit  
Monitor: AOC - G2770PQU 27.0" 1920x1080 144 Hz Monitor 
Keyboard: Corsair - K70 RGB RAPIDFIRE Wired Gaming Keyboard 
Mouse: Corsair - Sabre RGB Wired Optical Mouse  
Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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15 hours ago, nick11682 said:

Depends if it's just overwatch? Best way to tell afaik is to play around in other games or benches. Basically what Mick said.

 

It's in general. I've had it in Fortnite and Overwatch. Destiny as well. 

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

Spoiler

 

PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
Memory: Corsair - Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
Case: Fractal Design - Meshify C ATX Mid Tower Case  
Power Supply: SeaSonic - FOCUS Plus Gold 650 W 80+ Gold Certified Fully Modular ATX Power Supply  

 

Operating System: Microsoft - Windows 10 Home OEM 64-bit  
Monitor: AOC - G2770PQU 27.0" 1920x1080 144 Hz Monitor 
Keyboard: Corsair - K70 RGB RAPIDFIRE Wired Gaming Keyboard 
Mouse: Corsair - Sabre RGB Wired Optical Mouse  
Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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38 minutes ago, Wolfgang393 said:

It's in general. I've had it in Fortnite and Overwatch. Destiny as well. 

The card is cursed, send it back to be exercised and so you can be provided a new one. I believe it's a vram issue, I've had a similar thing happen in overwatch with my 980m

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51 minutes ago, TheDankKoosh said:

I believe it's a vram issue, I've had a similar thing happen in overwatch with my 980m

1

Thx for that info.

Btw, I tried it in my PCI-E 3.0 x16_2 slot to no avail. I thought maybe it had a bad connection, since it's SUPER wiggly and loose in the _1 slot, but the _2 slot wouldn't even give me a signal to my monitor. Is this a normal thing to happen? It doesn't make much sense to me.

Should I try a new PCI-E cable?

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

Spoiler

 

PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
Memory: Corsair - Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
Case: Fractal Design - Meshify C ATX Mid Tower Case  
Power Supply: SeaSonic - FOCUS Plus Gold 650 W 80+ Gold Certified Fully Modular ATX Power Supply  

 

Operating System: Microsoft - Windows 10 Home OEM 64-bit  
Monitor: AOC - G2770PQU 27.0" 1920x1080 144 Hz Monitor 
Keyboard: Corsair - K70 RGB RAPIDFIRE Wired Gaming Keyboard 
Mouse: Corsair - Sabre RGB Wired Optical Mouse  
Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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Did you let the pc respond in the second slot? Did you hear windows start? Using an igpu on another monitor or what? 

Main RIg Corsair Air 540, I7 8700k, ASUS ROG Strix Z370-H, G.Skill TridentZ 32GB, EVGA 1080TI SC Black, EVGA 850 GQ, Acer KG251Q 1920x1080@240hz 

 

Spare RIg Corsair Air 540, I7 4770K, Asus Maximus VI Extreme, G.Skill Ares 32Gb, EVGA 1080sc & 1060 SSC, Corsair CX850M, Acer GD235hz 1920x1080@120hz

 

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20 hours ago, Mick Naughty said:

Did you let the pc respond in the second slot? Did you hear windows start? Using an igpu on another monitor or what? 

I tried on each display cord (Display Port, and HMDI) until it said no signal for both.

I did not hear any windows start.

I don't know what the last question is, so no.

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

Spoiler

 

PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
Memory: Corsair - Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
Case: Fractal Design - Meshify C ATX Mid Tower Case  
Power Supply: SeaSonic - FOCUS Plus Gold 650 W 80+ Gold Certified Fully Modular ATX Power Supply  

 

Operating System: Microsoft - Windows 10 Home OEM 64-bit  
Monitor: AOC - G2770PQU 27.0" 1920x1080 144 Hz Monitor 
Keyboard: Corsair - K70 RGB RAPIDFIRE Wired Gaming Keyboard 
Mouse: Corsair - Sabre RGB Wired Optical Mouse  
Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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8 minutes ago, Wolfgang393 said:

I tried on each display cord (Display Port, and HMDI) until it said no signal for both.

I did not hear any windows start.

I don't know what the last question is, so no.

Can you plug the monitor into the motherboard? Do you have more than one monitor?

Main RIg Corsair Air 540, I7 8700k, ASUS ROG Strix Z370-H, G.Skill TridentZ 32GB, EVGA 1080TI SC Black, EVGA 850 GQ, Acer KG251Q 1920x1080@240hz 

 

Spare RIg Corsair Air 540, I7 4770K, Asus Maximus VI Extreme, G.Skill Ares 32Gb, EVGA 1080sc & 1060 SSC, Corsair CX850M, Acer GD235hz 1920x1080@120hz

 

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1 hour ago, Mick Naughty said:

Can you plug the monitor into the motherboard? Do you have more than one monitor?

I don't have integrated graphics, but I was thinking of using my old 1050 and seeing if it black screens, I have a tv, but not another monitor.

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

Spoiler

 

PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
Memory: Corsair - Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
Case: Fractal Design - Meshify C ATX Mid Tower Case  
Power Supply: SeaSonic - FOCUS Plus Gold 650 W 80+ Gold Certified Fully Modular ATX Power Supply  

 

Operating System: Microsoft - Windows 10 Home OEM 64-bit  
Monitor: AOC - G2770PQU 27.0" 1920x1080 144 Hz Monitor 
Keyboard: Corsair - K70 RGB RAPIDFIRE Wired Gaming Keyboard 
Mouse: Corsair - Sabre RGB Wired Optical Mouse  
Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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Pretty important update:

While using my 1050, the PC did black screen again, but this time, it led to a reboot. So it pretty much randomly rebooted. I think this might rule out my PSU as an issue because the 1050 draws power from the mobo, not the PSU directly. This could point towards the mobo, which I would rather than my GPU. I'm praying it's anything else besides my GPU right now.

Could my 1080Ti be crashing during these random reboots or something? I mean both cards' failures start the same, but the 1050 is able to go through with it. Idk if I mentioned it, my 1080ti's fans are still running during the crashes, but the lights are off, and the signal is gone.

Thoughts become things. What you hold in your mind, you will hold in your hand. 

Be happy for yourself.

My rig :) :

Spoiler

 

PCPartPicker Part List: https://pcpartpicker.com/list/tX4hWD

CPU: AMD - Ryzen 7 2700X 3.7 GHz 8-Core Processor  
Motherboard: Asus - Prime X470-Pro ATX AM4 Motherboard 
Memory: Corsair - Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 Memory 
Storage: Samsung - 860 Evo 500 GB 2.5" Solid State Drive   
Storage: Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive  
GPU: Gigabyte - GeForce GTX 1080 Ti 11 GB AORUS Video Card 
Case: Fractal Design - Meshify C ATX Mid Tower Case  
Power Supply: SeaSonic - FOCUS Plus Gold 650 W 80+ Gold Certified Fully Modular ATX Power Supply  

 

Operating System: Microsoft - Windows 10 Home OEM 64-bit  
Monitor: AOC - G2770PQU 27.0" 1920x1080 144 Hz Monitor 
Keyboard: Corsair - K70 RGB RAPIDFIRE Wired Gaming Keyboard 
Mouse: Corsair - Sabre RGB Wired Optical Mouse  
Custom: Beyerdynamic DT 770 PRO, 250 ohms 

 

 

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