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asus strix r9 380x

hey guys i got a ASUS STRIX R9 380X DirectCU II OC  now im trying to work over it as i keep getting a black screen with higher settings in some games but medium type settings runs fine i cant find any info on the gpu as it has a 8 pin power and every where saying it has 2x6 pin if anyone can shed some light on it id be great i have a corsair vs650 ps5 i5 3470 with 8gb corsair ram 

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Have you tried updating your bios? I had this problem as well, but it was easily fixed by updating from f7 to f18. I don't know if it'll be your solution, but it worked wonders for me.

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1 hour ago, Darkoptix said:

Have you tried updating your bios? I had this problem as well, but it was easily fixed by updating from f7 to f18. I don't know if it'll be your solution, but it worked wonders for me.

hahaha erm no as ivenever done a bios update before lol when i got the drivers for it there was a bios update to download but this is my first pc thats i actually game on and i dont wanna break it lol are bios updates easy would i have to use the one for the graphics card or from manifactura site

 

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52 minutes ago, iTz Azbo said:

hey guys i got a ASUS STRIX R9 380X DirectCU II OC  now im trying to work over it as i keep getting a black screen with higher settings in some games but medium type settings runs fine i cant find any info on the gpu as it has a 8 pin power and every where saying it has 2x6 pin if anyone can shed some light on it id be great i have a corsair vs650 ps5 i5 3470 with 8gb corsair ram 

 

Can you give us the model number of the ASUS STriX R9-380X that you have?

Different versions/models will have different power connector requirements.

Let it be 2x 6-pins, or whatever, they are MANDATORY connections, NOT optional.

 

Corsair's VS-series power supplies are not very good in terms of build quality, and voltage ripple is on the higher side.

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K
  • Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe
  • Sapphire NITRO+ RX 5700 XT Special Edition -- 2x Sapphire NITRO R9-Fury in Crossfire
  • 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ)
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  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
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Intel Z97 Rig (Secondary)

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  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
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  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
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  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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3 minutes ago, -rascal- said:

 

Can you give us the model number of the ASUS STriX R9-380X that you have?

Different versions/models will have different power connector requirements.

Let it be 2x 6-pins, or whatever, they are MANDATORY connections, NOT optional.

 

Corsair's VS-series power supplies are not very good in terms of build quality, and voltage ripple is on the higher side.

hi this is the same card as mine https://www.asus.com/us/Graphics-Cards/STRIXR9380DC2OC4GD5GAMING/ i cant find modle number 

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3 minutes ago, iTz Azbo said:

hi this is the same card as mine https://www.asus.com/us/Graphics-Cards/STRIXR9380DC2OC4GD5GAMING/ i cant find modle number 

 

Your video card uses 2 PCI-E 6-pin power connections.

Other ASUS models, or from other brands (e.g. Sapphire, XFX, or MSi) can have different power connections (e.g. 1 PCI-E 8-pin, or  6-pin + 8-pin, etc).

 

Make sure the two PCI-E 6-pin connectors are connected, and not loose of not 1/s way in, and such.

I would also recommend that you keep an eye on the video card temperatures, using either one of these:

  • MSi Afterburner
  • GPU-Z
  • AIDA64
  • HWMonitor
  • HWINFO

If temperatures gets too high, it can also cause black-screen issues, system crashes, artifacts/graphical glitches, etc.

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K
  • Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe
  • Sapphire NITRO+ RX 5700 XT Special Edition -- 2x Sapphire NITRO R9-Fury in Crossfire
  • 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ)
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO + 1TB Intel 660p NVMe
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Phanteks Enthoo Luxe Tempered Glass Edition
  • Ekwb Custom loop
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

Intel Z97 Rig (Secondary)

  • Intel i5-4690K 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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it doesnt have 2 6 pin has 1 8 pin temps ideal at 43 and when in game around 67/68 also checked my bios and thats on the latest i can find 

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14 minutes ago, iTz Azbo said:

it doesnt have 2 6 pin has 1 8 pin temps ideal at 43 and when in game around 67/68 also checked my bios and thats on the latest i can find 

 

Do you have a R9-380 or R9-380X ?

It looks like the R9-380X uses 2x 6-pin, while the R9-380 1x 8-pin.

Your card should have a small white sticker on it with the model number (e.g. STRIX-R9380-DC2OC-4GD5-GAMING)

 

Okay, 67 / 68 sounds normal for the GPU core.

Are you able to get temperature readings for the VRMs (voltage regulation modules) or the VRAM (video memory) ??

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K
  • Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe
  • Sapphire NITRO+ RX 5700 XT Special Edition -- 2x Sapphire NITRO R9-Fury in Crossfire
  • 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ)
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO + 1TB Intel 660p NVMe
  • EVGA SuperNOVA 850W P2 + Red/White CableMod Cables
  • Phanteks Enthoo Luxe Tempered Glass Edition
  • Ekwb Custom loop
  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

Intel Z97 Rig (Secondary)

  • Intel i5-4690K 4.8 GHz
  • ASUS ROG Maximus VII Hero Z97
  • Sapphire Vapor-X HD 7950 EVGA GTX 1070 SC Black Edition ACX 3.0
  • 20 GB (8GB X 2 + 4GB X 1) Corsair Vengeance DDR3 1600 MHz
  • Corsair A50 air cooler  NZXT X61
  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

  • FX-8350 @ 4.8 / 4.9 GHz (given up on the 5.0 / 5.1 GHz attempt)
  • ASUS ROG Crosshair V Formula 990FX
  • 12 GB (4 GB X 3) G.Skill RipJawsX DDR3 @ 1866 MHz
  • Sapphire Vapor-X HD 7970 + Sapphire Dual-X HD 7970 in Crossfire  Sapphire NITRO R9-Fury in Crossfire *NONE*
  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

<> Electrical Engineer , B.Eng <>

<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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what is really wierd is i just played fortnite for over a hour on medium settings but when i move to higher settings 1 game the game closes and it like freezes the computer force me to restart

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  • 2 weeks later...
On 11/2/2018 at 12:01 PM, iTz Azbo said:

hahaha erm no as ivenever done a bios update before lol when i got the drivers for it there was a bios update to download but this is my first pc thats i actually game on and i dont wanna break it lol are bios updates easy would i have to use the one for the graphics card or from manifactura site

 

You can just go to your MOBO's manufacurer website and navigate to drivers and download the latest version. If you'd like you can PM me on Discord @Darkoptix#7618 for instructions on how to do so :)

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