Missing CPU Heatsink Screws inside Dell G3

[Pughes]

Hi Guys,

 

I've just taken the back off of my Dell G3 in order to change the thermal paste and have noticed that mine is missing all four screws meant for the cpu heatsink (see attached photo). Not one of the videos on the G3 I have watched has these screws missing. Is this cause enough to request a replacement? 

 

Edit: This laptop is less than a month old. Bought new. Not previously been opened.

 

Thank you.

[NickPickerWI]

They may tell you no because you opened it.

[Pughes]

No seal present and inside the Dell G3 are instructions on how to install a HDD. I can't imagine this voids any warranty. 

[Zmax]

Send Email to support. They may send you correct screws

[Pughes]

Could something like this be a reason for the high temps and fan speeds I've been experiencing due to improper contact between the heatsink and cpu?

[Zmax]

4 minutes ago, Pughes said:

Could something like this be a reason for the high temps and fan speeds I've been experiencing due to improper contact between the heatsink and cpu?

I don't thinks so. just my opinion. You have a heat conduit just over the CPU pressing on it.

 

You may have a bad air flow. Remove any dust in fans.