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Zotac 1080TI AMP Extreme not stable at default settings

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I bought a Zotac 1080Ti AMP Extreme as a dented box deal on Amazon ($817 Canadian), and unfortunately I have to underclock it by -30mhz for it to run any benchmarks. For that price is it worth keeping the card with less than stock numbers, or am I running the risk of it failing me eventually, and I should return it? 

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What is your PSU, also if it's not enough for the card the PC will not turn on. So i think it's other problem but...

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If you bought it new you should ask for another one using wartanty

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Yeah I wondered if that might be the problem as well, but from what I can tell the psu is holding up. The card is maxing out at 309 watts. Its a EVGA 650 GQ, 80+ Gold. You think that's my issue?

 

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2 minutes ago, traso said:

If you bought it new you should ask for another one using wartanty

Because it was considered "Used-Very good condition" I can only get a return. If I wait out the 30 days I could possibly get an RMA from Zotac?

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7 minutes ago, DOGEY said:

What is your PSU, also if it's not enough for the card the PC will not turn on. So i think it's other problem but...

Yeah I wondered if that might be the problem as well, but from what I can tell the psu is holding up. The card is maxing out at 309 watts. Its a EVGA 650 GQ, 80+ Gold. You think that's my issue?

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Use a Watt calculator to see how much watts you need. If you can't do that leave your specs and i will calculate it. Also i see that 650 is enough.

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does it have warranty? Is it overheating? How hot is the ambient temperature?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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3 minutes ago, Jurrunio said:

does it have warranty? Is it overheating? How hot is the ambient temperature?

I might be able to get away with warranty through Zotac if I wait out the 30 days for return through Amazon...but I might be rolling the dice there. Sitting idle the GPU is 27c and gets up to around 68-70c when I run benchmarks.

 

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70c. How much is your fan speed? From using it the previous owner could down the fan speed that's why you get 70c. Also if your fan speed is good the 70c is also good.

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4 minutes ago, robbiegee said:

I might be able to get away with warranty through Zotac if I wait out the 30 days for return through Amazon...but I might be rolling the dice there. Sitting idle the GPU is 27c and gets up to around 68-70c when I run benchmarks.

 

do get it replaced. A somewhat new card that cant run benchmarks at stock is unacceptable

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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1 minute ago, Jurrunio said:

do get it replaced

But he needs to wait 30days so there should be a temporarely fix for atleast 30days

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6 minutes ago, DOGEY said:

70c. How much is your fan speed? From using it the previous owner could down the fan speed that's why you get 70c. Also if your fan speed is good the 70c is also good.

Seems like the temp is running at more like 65c. I setup my fan to run 10% higher than temp but the curve isn't perfect so at 65c it's running at 80% 

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4 minutes ago, Jurrunio said:

do get it replaced. A somewhat new card that cant run benchmarks at stock is unacceptable

Thanks yeah I'm kinda leaning that way

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2 minutes ago, DOGEY said:

But he needs to wait 30days so there should be a temporarely fix for atleast 30days

Dropping the GPU clock to -30mhz keeps it decently stable, in fact I was able to get 21761 on Fire Strike... Just concerned that it will just turn into a big brick oneday.

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9 minutes ago, DOGEY said:

But he needs to wait 30days so there should be a temporarely fix for atleast 30days

that's underclocking. I didnt say he should return it right away

 

4 minutes ago, robbiegee said:

Dropping the GPU clock to -30mhz keeps it decently stable, in fact I was able to get 21761 on Fire Strike... Just concerned that it will just turn into a big brick oneday.

crashing at stock clocks isnt uncommon in old cards like the AMD HD 7000 series or Nvidia GTX 500 series, but those cases are justified by GPUs getting old and degrading over time. Unacceptable for something as new as a 10 series.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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9 hours ago, Jurrunio said:

that's underclocking. I didnt say he should return it right away

 

crashing at stock clocks isnt uncommon in old cards like the AMD HD 7000 series or Nvidia GTX 500 series, but those cases are justified by GPUs getting old and degrading over time. Unacceptable for something as new as a 10 series.

Thanks for your advice everyone. I don't think I will find a deal as good as this one, so I think I will wait it out the 30 days and hope an RMA with Zotac goes smoothly.

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  • 5 months later...
On 10/23/2018 at 6:23 PM, robbiegee said:

Thanks for your advice everyone. I don't think I will find a deal as good as this one, so I think I will wait it out the 30 days and hope an RMA with Zotac goes smoothly.

Did you RMA the card and if so did you get a new one or was it sent back to you

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