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why is my onboard intel graphics outperforming amd radeon

running the simple 2D & 3D gpu benchmark from passmark on my HP envy15 3040-nr laptop with switchable graphics, the intel graphics is outperforming the amd graphics - WHY?? everything is up to date, I have the card selection in bios set to FIXED, so that card selection is done manually by the switchable graphics menu in the OS. What prompted this testing is: before today, i had the card selection via bios set to DYNAMIC, so the "high performance" amd graphics would be used on-demand by softwares. I noticed that chrome kept the amd graphics engaged, causing the fans to run at a higher RPM at otherwise idle (simply having chrome open). Is it possible the thermal compound needs re-doing on the amd chip?? it gives hot exhaust, not increased fan-spin of cool air. The system has had no stability issues. It seems that now the amd graphics are just better at creating heat and fan noise, with the intel graphics outperforming it. and fwiw, running heaven on this machine, the intel graphics beats amd as well: intel (9), amd (3). I would really value some insight and suggestions.

Capture18.JPG

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i'm not sure what benchmark you're using, check if the AMD GPU is actually being used and if it's throttling. use some other benchmarks to check as well.

CPU: AMD Ryzen 5 5600X Heatsink: Gelid Phantom Black GPU: Palit RTX 3060 Ti Dual RAM: Corsair DDR4 2x8GB 3000Mhz mobo: Asus X570-P case: Fractal Design Define C PSU: Superflower Leadex Gold 650W

 

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@Herman Mcpootis ran novabench's gpu test and the intel gpu scored 107 (4fps) and the radeon gpu scored 99 (3fps).

ran uniengine's heaven benchmark the intel gpu constantly reached 4-5fps and the gpu temp was 53. the radeon gpu never got above 2fps and the temp was 49 (the radeon idles at 47). i've never heard of a gpu throttling at that low of temps - so i am at a loss. the system is stable, so i'm not sure what to do next. the passmark rating of the radeon over the intel says the radeon should be doing much better than it is.

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13 hours ago, john_wayne said:

@Herman Mcpootis ran novabench's gpu test and the intel gpu scored 107 (4fps) and the radeon gpu scored 99 (3fps).

ran uniengine's heaven benchmark the intel gpu constantly reached 4-5fps and the gpu temp was 53. the radeon gpu never got above 2fps and the temp was 49 (the radeon idles at 47). i've never heard of a gpu throttling at that low of temps - so i am at a loss. the system is stable, so i'm not sure what to do next. the passmark rating of the radeon over the intel says the radeon should be doing much better than it is.

Open GPU-Z and check the radeon core and memory clock.

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@xAcid9 the gpu clock is set to 600Mhz (which is the default) and the memory clock is set to 800Mhz (which is the default). i additionally found and ran FurMark, and the intel and the radeon both averaged 3fps, with the radeon temp occasionally bumping 50 Celsius, but spending most of the time at 49 Celcius.

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On ‎9‎/‎28‎/‎2018 at 7:41 AM, john_wayne said:

running the simple 2D & 3D gpu benchmark from passmark on my HP envy15 3040-nr laptop with switchable graphics, the intel graphics is outperforming the amd graphics - WHY?? everything is up to date, I have the card selection in bios set to FIXED, so that card selection is done manually by the switchable graphics menu in the OS. What prompted this testing is: before today, i had the card selection via bios set to DYNAMIC, so the "high performance" amd graphics would be used on-demand by softwares. I noticed that chrome kept the amd graphics engaged, causing the fans to run at a higher RPM at otherwise idle (simply having chrome open). Is it possible the thermal compound needs re-doing on the amd chip?? it gives hot exhaust, not increased fan-spin of cool air. The system has had no stability issues. It seems that now the amd graphics are just better at creating heat and fan noise, with the intel graphics outperforming it. and fwiw, running heaven on this machine, the intel graphics beats amd as well: intel (9), amd (3). I would really value some insight and suggestions.

Capture18.JPG

 

Can you monitor the GPU usage from the HD 7690m while playing games with something like Afterburner?  The Intel 3000 vs that Mobile GPU is 150% different lol:

 

http://gpu.userbenchmark.com/Compare/Intel-HD-3000-Mobile-V2-13-GHz-vs-AMD-Radeon-HD-7670M/m7647vsm7810

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

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https://www.3dmark.com/3dm/37004594?

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https://www.3dmark.com/3dm/37628874?

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Schrute: ASUS M5A99FX Pro R2.0, FX 8350, Sapphire R9 Fury Tri-X Nitro 4gb HBM, 16gb (4x4) Corsair Vengeance DDR3 1600mhz, Sparkle/FSP 650w PSU, Corsair H100i GTX 240mm AIO w/ 12mm thick fans to fit in top exhaust, 256gb TIMETEC SSD, 1tb WDBlack HDD, Rosewill Nautilus 1.0 case.  DSI 90-Key Mechanical Keyboard w/ Cherry Red switches, Zalman gaming mouse

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@Tristerin attached is screenshots of afterburner after running Just Cause 2 ingame benchmark for just over 2 minutes. intel on the left (setting up steam was logged prior to the benchmark run), and radeon on the right. just watching the fps numbers, the intel stayed around 9fps or better, where the radeon stuggled to stay at 6fps. the intel was much further along in the benchmark at the 2 minute mark than the radeon even got to.

msi.png

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16 hours ago, john_wayne said:

@Tristerin attached is screenshots of afterburner after running Just Cause 2 ingame benchmark for just over 2 minutes. intel on the left (setting up steam was logged prior to the benchmark run), and radeon on the right. just watching the fps numbers, the intel stayed around 9fps or better, where the radeon stuggled to stay at 6fps. the intel was much further along in the benchmark at the 2 minute mark than the radeon even got to.

msi.png

 

Being a shade tree guy this is probably beyond my technical realm of expertise.

 

However, reading your title you are saying its "switchable graphics" - do you have GPU drivers loaded up for the radeon? (I know you say everything is up to date but is it?)

 

GPU usage is spiking high, whats the GPU clock at (covered up)

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

Ryzen Rig 2: ASrock B450 Pro4 ATX, Ryzen 7 1700 @ 4.2ghz all core 1.4vCore, AMD R9 Fury X w/ Swiftech KOMODO waterblock, Custom Loop 2x240mm + 1x120mm radiators in push/pull 16gb (2x8) 3600mhz V-Color Skywalker (or 4x8gb DDR4 2666mhz for large tasks), Corsair HX850 PSU, 128gb Patriot Scorch NVMe Win 10 boot drive, 500gb Samsung 840 EVO SSD, 512GB TeamGroup MS30 M.2 SATA III, CoolerMaster HAF XM Case.  Zalman K600S keyboard, Zalman ZM-GM1 mouse, Viotek GN24C 24" 1080p 144hz curved and Hannspree HF207 as 2nd monitor

https://www.3dmark.com/3dm/37004594?

Ryzen Rig 1: ASUS B350-PRIME ATX, Ryzen 7 1700, Sapphire R9 Fury Tri-X Nitro 4gb HBM, 16gb (2x8) 3200mhz V-Color Skywalker, ANTEC Earthwatts 750w PSU, MasterLiquid Lite 120 AIO cooler in Push/Pull config as rear exhaust, 250gb Samsung 850 Evo SSD, Patriot Burst 240gb SSD, Cougar MX330-X Case.  Zalman K600S keyboard, Zalman ZM-GM1 mouse, Acer XF270HU 2560x1440 144hz IPS monitor

https://www.3dmark.com/3dm/37628874?

Dwight: The Mixed Metals Loop Media Center.  Ask me about it.  Currently decommissioned to move to an mATX setup on a new MOBO once I pick one out (getting its facelift as of June 2020 have new air cooler, drives etc.  About 60% finished.  Will no longer be a closed loop system.  Slight update, upgraded to larger SSD, and air cooling installed Arctic Alpine cooler.

Schrute: ASUS M5A99FX Pro R2.0, FX 8350, Sapphire R9 Fury Tri-X Nitro 4gb HBM, 16gb (4x4) Corsair Vengeance DDR3 1600mhz, Sparkle/FSP 650w PSU, Corsair H100i GTX 240mm AIO w/ 12mm thick fans to fit in top exhaust, 256gb TIMETEC SSD, 1tb WDBlack HDD, Rosewill Nautilus 1.0 case.  DSI 90-Key Mechanical Keyboard w/ Cherry Red switches, Zalman gaming mouse

Micro Form Factor Dell OptiPlex 3040: Dell 0MGK50 A02, i3-6100T, 2x4gb DDR3 1600, Team Group 120gb SSD, 500gb Seagate 7mm HDD attached storage, Windows 10 Pro, Logitech K400+, USB Wifi adapter all vesa mounted to the back of a 37" 1080p TV 

Linux Box: Toshiba Laptop, i7 620M, NVS graphics, 4gb ram tinker toy at the moment.  Running Manjaro XFCE at the moment.

Home Security: ZOSI 8 channel CCTV (4 used at this time, 1080p) DVR H.265+, 3tb HGST Enterprise HDD, ASUS monitor for display

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@Tristerin yes the drivers are loaded for the radeon, the driver in use is 8.882.2.3000 and the radeon bios (which i'm not sure can be upgraded), is BR41055.001. In the computer's bios, i have things set to fixed switching, meaning that per the selection made in catalyst control center in the OS, either the intel or the radeon is in use for everything (the other option in bios of 'dynamic' would be auto-switching per program window in the OS). so for the screen shot tests above, i select the intel card, confirm the card is the only one in use via device manager, and run the test. then i select the radeon card, confirm the card is the only one in use via device manager, and run the test. fwiw, i just re-encoded a video file with nero recode on each graphics card. with seemingly the same fan spin on each run, the intel got up to 73C while radeon never got above 58C. I would almost suggest there is some damage to the radeon card, but there is zero instability in the laptop. It's like the radeon just never tries.

edit: per the gpu-z graphics card tab, the gpu clock is set to 600Mhz (the default) and the gpu memory is set to 800Mhz (the default), which is what afterburner read, but when i go to the gpu-z sensor tab, the clock reads 100Mhz and the memory reads 81Mhz. Afterburner read those as a constant 600 and 800 respectively.

Edited by john_wayne
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wow, so after accidentally finding a post in another forum, it seems that the setting for "powerplay" must be turned on in catalyst control center, otherwise the radeon locks the card down to its minimal settings, way below the default. now running furmark, i get an "astounding" :) 14 fps, and gpu-z shows the gpu core running at 600mhz, but the memory clock only gets up to 216mhz. So now i just have to find a way to force the memory clock up to the default 800Mhz, and I should be in business. I am searching for memory clock tools for this radeon, which may be an ATI instead of an AMD..

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found how to get msi afterburner to unlock the core and memory clocks 795/925. now i get 17fps out of furmark, and a full 30fps out of just cause 2. oddly enough, despite the increase in the memory clock, the actual memory clock usage only goes up to about 270Mhz. Is this normal for built-in gpu to not use the full memory overclock?

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