AMD 1600X Stock voltage 1.475??

[partymarty]

Hello,

 

Today I contacted a service person at the store where I've bought a 1600x for a friend of mine. I contacted them because his 1600x ran at 1.475V @ stock settings. This person told me that 1.475v was 'normal' for a chip like that. I'm pretty sure it's not...

 

After arguing for a while with the person, he got really mad at me because I kept saying that that voltage is way too high.

 

Am I right? Because if I'm right, I will RMA the part.

[Guest Generallee]

2 minutes ago, partymarty said:

snip

 

Isnt the motherboard the most probable culprit here ?

[manikyath]

Just now, Generallee said:

 

Isnt the motherboard the most probable culprit here ?

this.

 

how about a bios reset? what does that do for the voltage?

[partymarty]

Just now, Generallee said:

 

Isnt the motherboard the most probable culprit here ?

That part already got replaced a few weeks back, so that part is brand new. Because something was wrong with the board before.

[mikedrewsmy]

3 minutes ago, partymarty said:

Hello,

 

Today I contacted a service person at the store where I've bought a 1600x for a friend of mine. I contacted them because his 1600x ran at 1.475V @ stock settings. This person told me that 1.475v was 'normal' for a chip like that. I'm pretty sure it's not...

 

After arguing for a while with the person, he got really mad at me because I kept saying that that voltage is way too high.

 

Am I right? Because if I'm right, I will RMA the part.

Just lower them down. The cpu doesn't tell the motherboard to supply it that amount of voltage. It's the motherboard that's feeding the voltage to it.

Try with 1.365 and see if you could lower them further.

[partymarty]

Just now, manikyath said:

this.

 

how about a bios reset? what does that do for the voltage?

When I reset the BIOS the voltage was 1.475. With the 'old' motherboard this was around 1.465

[partymarty]

Just now, mikedrewsmy said:

Just lower them down. The cpu doesn't tell the motherboard to supply it that amount of voltage. It's the motherboard that's feeding the voltage to it.

Try with 1.365 and see if you could lower them further.

The chip has been running at 1.465v for 9 months already, does that damage the overall lifespan of the chip?

[Guest Generallee]

Just now, partymarty said:

The chip has been running at 1.465v for 9 months already, does that damage the overall lifespan of the chip?

Maybe the bios is badly reporting the voltage, Do you have some temperature figures?

[manikyath]

1 minute ago, partymarty said:

When I reset the BIOS the voltage was 1.475. With the 'old' motherboard this was around 1.465

just to make sure, how are you measuring this? to exclude that this is software messing stuff up.

[partymarty]

Just now, manikyath said:

just to make sure, how are you measuring this? to exclude that this is software messing stuff up.

Its a BIOS reading. 

[partymarty]

Just now, Generallee said:

Maybe the bios is badly reporting the voltage, Do you have some temperature figures?

That also caught my eye... That the bios was reporting a 1.475 vcore but the chip just ran at 33 degrees C. On the most basic/budget aircooler you can imagine.

[GoldenLag]

2 minutes ago, partymarty said:

The chip has been running at 1.465v for 9 months already, does that damage the overall lifespan of the chip?

If that was the case the chip would be dead. Like after 3-5 months

 

Is it running at that voltage through XFR? Because then its normal.

 

What software is reporting the voltage?

 

Is it set in BIOS?

[Guest Generallee]

2 minutes ago, partymarty said:

That also caught my eye... That the bios was reporting a 1.475 vcore but the chip just ran at 33 degrees C. On the most basic/budget aircooler you can imagine.

Well that doesnt correlate at all, either your motherboard itself on a hardware level is messed up, which is unlikely since it'snew but still possible, or your bios is somehow not reporting the voltage well. Try a cmos reset maybe

[partymarty]

4 minutes ago, GoldenLag said:

If that was the case the chip would be dead. Like after 3-5 months

 

Is it running at that voltage through XFR? Because then its normal.

 

What software is reporting the voltage?

 

Is it set in BIOS?

It's a bios reading. The bios is completely stock and I haven't changed any setting. Straight out of the box the chip runs at 1.475v (according to the bios)

[partymarty]

5 minutes ago, Generallee said:

Well that doesnt correlate at all, either your motherboard itself on a hardware level is messed up, which is unlikely since it'snew but still possible, or your bios is somehow not reporting the voltage well. Try a cmos reset maybe

A cmos reset on a brand new, never used, just out of the box motherboard? Don't thats gonna change anything

[Guest Generallee]

8 minutes ago, partymarty said:

A cmos reset on a brand new, never used, just out of the box motherboard? Don't thats gonna change anything

Dont hurt to try, also check if there is any bios update just in case

[GoldenLag]

21 minutes ago, partymarty said:

It's a bios reading. The bios is completely stock and I haven't changed any setting. Straight out of the box the chip runs at 1.475v (according to the bios)

Is this confirmed by CPU-Z?

 

Does it vary depending on workload?

 

Does the BIOS have its own performance enhancer outside of AMD?

[partymarty]

There's more weird shit going on...

That memory got returned from RMA and they said: memtest OK.

 

There is 2x8gb on the board, bios only sees 8gb and windows also only sees 8gb.

When I run memtest, it doesn't crash because it says:"memory allocated = 8gb".

 

Damn those guys did some sloppy RMA work. They gave me a new motherboard, but the ram is dead 100% sure.

 

The bios screenshot are the default settings after a CMOS reset. Every 'performance enhancement' is disabled.

[partymarty]

5 hours ago, GoldenLag said:

Is this confirmed by CPU-Z?

 

Does it vary depending on workload?

 

Does the BIOS have its own performance enhancer outside of AMD?

See post before.

[GoldenLag]

5 minutes ago, partymarty said:

See post before.

Honestly. Just configure a 3,8-9ghz overclock. Its relativly simple and you set the voltage yourself

[partymarty]

37 minutes ago, GoldenLag said:

Honestly. Just configure a 3,8-9ghz overclock. Its relativly simple and you set the voltage yourself

Think I'll just settle for a new ram kit and a manual Vcore of 1.375.

 

After 1 hour of Asus Realbench the chip seems stable at that voltage, which I can live with. 

[Emberstone]

I had a similar issue with my 1600X. Just set a manual voltage yourself. I got mine down to 1.281v for stock and 1.337v for a 4.0 GHz overclock.

 

It really isn't worth RMA'ing for.

[partymarty]

5 hours ago, Emberstone said:

I had a similar issue with my 1600X. Just set a manual voltage yourself. I got mine down to 1.281v for stock and 1.337v for a 4.0 GHz overclock.

 

It really isn't worth RMA'ing for.

After some extended testing, the only way the system is stable is when I use these settings:
Everything Default/auto in bios

Vcore = 1.40

XMP active (2400 MHz)

 

I still find it pretty high to be stable. At 1.35v the system ran stress/stability tests with ease, but as soon as I just let it Idle, it freezes/crashes.

[Emberstone]

27 minutes ago, partymarty said:

After some extended testing, the only way the system is stable is when I use these settings:
Everything Default/auto in bios

Vcore = 1.40

XMP active (2400 MHz)

 

I still find it pretty high to be stable. At 1.35v the system ran stress/stability tests with ease, but as soon as I just let it Idle, it freezes/crashes.

Okay, that does seem weird. Open up something like CPU-Z or HWInfo. How much Vcore is the chip receiving in Windows?

[partymarty]

10 hours ago, Emberstone said:

Okay, that does seem weird. Open up something like CPU-Z or HWInfo. How much Vcore is the chip receiving in Windows?

Cpu-z says 1.40 also. It's the lowest Voltage for the system to be stable... especially when Idle.

 

Called with the store where the products came from, they offered me a new cpu+ram+mobo  

As some kind of compensation because they f-ed up the repair a few weeks back + he couldn't use his pc for 6 weeks.

 

Me = happy