ASUS Laptop Combined Jack

[Bottersnike]

I recently got a new ASUS L403NA, and it working rather nicely. Unfortunately, when using the combined 3.5mm jack, the levels appear to be entirely messed up. Audio for the left channel is double volume and audio for the right channel is half volume and goes to both channels. I've tried re-installing the Realtek drivers, but that didn't help. I've also booted into linux (with an JACKD->Pulse->ALSA stack) and had the same problems. My current work-around is levelling it to 3/100 on the left and 30/100 on the right, which is mostly working while I wait for my USB C dock which has a jack on it. However, it would be lovely to get the internal jack working properly as well. And suggestions would be awesome, thanks

[manikyath]

maybe plug a TRRS > 2x TRS adapter into it?

 

have you asked asus yet?

[Bottersnike]

I've tried both a standard headphone jack and a combined adapted, and both display the same behaviour. I've not asked asus yet because I'm still trying to work out what the "proper" channels are to go though.