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New build, games keep crashing soon after launch

Build:

OS: Windows 10 pro 64bit

M/B: gigabyte gaming 5 z370

CPU: i7-8700k (not overclocked)

GPU: ZOTAC AMP extreme gtx 1080

RAM: corsair hyperx 2x8GB 2400MHZ

SSD: 500gb Samsung 960 evo m.2

HDD: Seagate barracuda 2TB

PSU: Corsair rm750i

CPU cooler: AIO corsair H55i

 

 Hey guys, 

Whenever I seem to load an intensive game (e.g. destiny 2, pubg) the game will only run for about 1 minute before freezing and then crashing, I have tried using lower settings to see if my gpu was being pushed too hard but the issue still persists and I have no idea why. Please help, I'd love to be able to game on maximum settings with these games as I intended when building this PC.

 

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4 minutes ago, tmshe2 said:

Build:

OS: Windows 10 pro 64bit

M/B: gigabyte gaming 5 z370

CPU: i7-8700k (not overclocked)

GPU: ZOTAC AMP extreme gtx 1080

RAM: corsair hyperx 2x8GB 2400MHZ

SSD: 500gb Samsung 960 evo m.2

HDD: Seagate barracuda 2TB

PSU: Corsair rm750i

CPU cooler: AIO corsair H55i

 

 Hey guys, 

Whenever I seem to load an intensive game (e.g. destiny 2, pubg) the game will only run for about 1 minute before freezing and then crashing, I have tried using lower settings to see if my gpu was being pushed too hard but the issue still persists and I have no idea why. Please help, I'd love to be able to game on maximum settings with these games as I intended when building this PC.

 

Your GPU can handle maximum settings in most games, but you need to ensure that you're running the latest Nvidia drivers. http://www.nvidia.com/download/driverResults.aspx/129081/en-us

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

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CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

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PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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4 minutes ago, tmshe2 said:

I have already done that but still having issues, also forgot to put in originally, BIOS version is 73

 

Alright, just wanted to make sure. Could you go to Task Manager and upload a screenshot of your Memory usage under the Performance tab?

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Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

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CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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image.thumb.png.fa395f23e1126cbfd464be62ff3d956d.png
First one is just with chrome open and the second one is with destiny 2 running

image.png

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7 minutes ago, tmshe2 said:

First one is just with chrome open and the second one is with destiny 2 running

 

I suspected that it might be bad memory, but that doesn't seem to be the case. Try updating to BIOS version F5e for your motherboard at https://www.gigabyte.com/Motherboard/Z370-AORUS-Gaming-5-rev-10#support-dl. There seems to be a patch note describing an issue regarding 1060/1070/1080 graphics cards. If that doesn't help, try uninstalling GeForce Experience.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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1 minute ago, Homeless Pineapple said:

I suspected that it might be bad memory, but that doesn't seem to be the case. Try updating to BIOS version F5e for your motherboard at https://www.gigabyte.com/Motherboard/Z370-AORUS-Gaming-5-rev-10#support-dl. There seems to be a patch note describing an issue regarding 1060/1070/1080 graphics cards. If that doesn't help, try uninstalling GeForce Experience.

cheers I was just about to, just wondering to perform a bios update, do i have to install the bios driver onto a separate USB then boot off it using the bios?

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1 minute ago, tmshe2 said:

cheers I was just about to, just wondering to perform a bios update, do i have to install the bios driver onto a separate USB then boot off it using the bios?

It seems that your motherboard uses an executable to flash the BIOS. You should be able to just run autoexec.bat.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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2 minutes ago, tmshe2 said:

cheers I was just about to, just wondering to perform a bios update, do i have to install the bios driver onto a separate USB then boot off it using the bios?

That's the best way to do it, some Bios' have a utility to update through your network. Never trust them with something that important

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2 minutes ago, Homeless Pineapple said:

It seems that your motherboard uses an executable to flash the BIOS. You should be able to just run autoexec.bat.

I keep trying to run it but nothing happens

 

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5 minutes ago, tmshe2 said:

I keep trying to run it but nothing happens

 

Alright. You can either use the Gigabyte @BIOS utility, which is a steaming pile of garbage, or put Z380AG5.F5e on a flash drive and use GIGABYTE Q-Flash (press END on POST) in your BIOS.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

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CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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4 minutes ago, Homeless Pineapple said:

Alright. You can either use the Gigabyte @BIOS utility, which is a steaming pile of garbage, or put Z380AG5.F5e on a flash drive and use GIGABYTE Q-Flash (press END on POST) in your BIOS.

Just to be clear, only copy the highlighted file onto a usb and then use gigabyte q-flash in bios? OR copy the whole bios driver download onto a usb and do it in BIOS

image.thumb.png.4724097ec99e915035d873c735295c37.png

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1 minute ago, tmshe2 said:

Just to be clear, only copy the highlighted file onto a usb and then use gigabyte q-flash in bios? OR copy the whole bios driver download onto a usb and do it in BIOS

image.thumb.png.4724097ec99e915035d873c735295c37.png

Only copy the .F5e file to an empty flash drive. Make sure the flash drive is NTFS or it may not show up in Q-Flash.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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7 minutes ago, Homeless Pineapple said:

Only copy the .F5e file to an empty flash drive. Make sure the flash drive is NTFS or it may not show up in Q-Flash.

okey all done and didnt brick the board, what's next? or should I just test a game and see hwo it goes?

 

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Just now, tmshe2 said:

okey all done and didnt brick the board, what's next? or should I just test a game and see hwo it goes?

 

I'd suggest that you go ahead and test a game. If the BIOS update didn't help at all, I would suggest that you try uninstalling GeForce Experience.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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24 minutes ago, Homeless Pineapple said:

I'd suggest that you go ahead and test a game. If the BIOS update didn't help at all, I would suggest that you try uninstalling GeForce Experience.

still not working :(

 

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4 minutes ago, tmshe2 said:

still not working :(

 

That's unfortunate. I would suggest that you try to use the Display Driver Uninstaller at http://www.guru3d.com/files-details/display-driver-uninstaller-download.html and install fresh drivers from http://www.nvidia.com/download/driverResults.aspx/129081/en-us.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

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CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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8 minutes ago, tmshe2 said:

Still not working, any other suggestions?

 

I'm going to go back to see if your memory is the issue. Try grabbing MemTest86 from https://www.memtest86.com/downloads/memtest86-usb.zip and using imageUSB.exe to create bootable media on a blank flash drive using memtest86-usb.img as an image. Once you do this, boot into the flash drive and select "(S)tart Test". Let me know if there are any errors.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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1 minute ago, Homeless Pineapple said:

I'm going to go back to see if your memory is the issue. Try grabbing MemTest86 from https://www.memtest86.com/downloads/memtest86-usb.zip and using imageUSB.exe to create bootable media on a blank flash drive using memtest86-usb.img as an image. Once you do this, boot into the flash drive and select "(S)tart Test". Let me know if there are any errors.

When i first installed windows I accidentally installed the 32 bit version So i had to reinstall with the 64 bit version and it said that it would save the data from the 32 bit version in a folder on my drive, could this be causing my struggles?

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3 minutes ago, tmshe2 said:

When i first installed windows I accidentally installed the 32 bit version So i had to reinstall with the 64 bit version and it said that it would save the data from the 32 bit version in a folder on my drive, could this be causing my struggles?

Probably not. Windows is referring to a folder called Windows.old located on your C drive. This should not be causing any issues.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

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CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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20 minutes ago, Homeless Pineapple said:

Probably not. Windows is referring to a folder called Windows.old located your C drive. This should not be causing any issues.

Just about to run the test, another thing i wanted to check, I'm pretty sure my gpu comes factory overclocked and I've read that it can be an issue for some games and drivers, could that be the case here?

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7 minutes ago, tmshe2 said:

Just about to run the test, another thing i wanted to check, I'm pretty sure my gpu comes factory overclocked and I've read that it can be an issue for some games and drivers, could that be the case here?

Factory overclocking shouldn't negatively impact performance. It is often manual overclocking that may cause such an issue.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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46 minutes ago, Homeless Pineapple said:

Factory overclocking shouldn't negatively impact performance. It is often manual overclocking that may cause such an issue.

test completed with zero errors

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10 hours ago, tmshe2 said:

test completed with zero errors

You could try a clean installation of Windows 10 64 bit to see if something happened that caused the upgrade from 32 bit to fail, but other than that I'm pretty much out of suggestions. 

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

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