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4k 60hz black screen

shenson
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Hello, i am having trouble getting my 4k monitor to work at 60hz. It works fine at 4k 30hz or 1080 60hz. I have enabled dp 1.2 on the monitor and the cable i am using does support 4k 60hz. It is plugged into the hdmi 2.0 port on the monitor.

 

Monitor -  https://www.amazon.com/gp/product/B01BYU0GVC/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

 

Cable -  https://www.amazon.com/gp/product/B01LYZNPTP/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

PC info

 

4 monitor setup, X3 1080p  X1 4k

 

5960x

EVGA 1080 FTW HYBRID

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Enabling DisplayPort will do nothing if you use HDMI. Try with a DP cable, it should work then.

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What is your GPU? Sorry I am tired and in school :P... it could just be a bad cable, or a messed up port on your display. Can you test it with a DP to DP cable, or just run pure HDMI? Don't those panels support 4K60 over HDMI? I guess I don't really know what end you are trying to use the DP connector with and what end you are trying to use the HDMI connector with.

Please "Quote" me if you want me to see your response.

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evga 1080

 

19 minutes ago, Zando Bob said:

Enabling DisplayPort will do nothing if you use HDMI. Try with a DP cable, it should work then.

The cable is DP to HDMI 2.0. DP on the GPU side and 2.0 on Monitor side, the monitor does say it supports 4k 60hz via HDMI 2.0

 

* 3840x2160 @60Hz with DisplayPort1.2/ HDMI (v2.0), 3840x2160 @30Hz with HDMI (v1.4)

 

 

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Just now, shenson said:

evga 1080

 

The cable is DP to HDMI 2.0. DP on the GPU side and 2.0 on Monitor side, the monitor does say it supports 4k 60hz via HDMI 2.0

 

* 3840x2160 @60Hz with DisplayPort1.2/ HDMI (v2.0), 3840x2160 @30Hz with HDMI (v1.4)

 

 

Why not just go with a plain DP cable? It'll rule out the possibility it's a DP-HMDI adapter problem. 

Intel HEDT and Server platform enthusiasts: Intel HEDT Xeon/i7 Megathread 

 

Current Rig - i7 6950X - EVGA X99 Classified - 4x8GB 3200Mhz CL16 DDR4 - 2060 Super FE - 1TB 970 Evo + 500GB WD Blue SSD + 1TB MX500 - LG WH14NS40 BluRay Drive - EVGA 1000W G3 - Corsair Air 540 - Noctua iPPC NF-A14 3000 (rear) + 3x Noctua NF-P12 redux-1700 PWM (radiator) - LG 27UK650-W (27" 4K60hz) - Custom CPU/GPU Loop w/single 360mm rad - Windows 10

 

Project Rig (WIP) - Xeon I forgot the name of - NH-L12S - EVGA X99 Micro 2 - 4x4GB 2800MHz DDR4 - WX2100 2GB - 256GB 960 Evo - Flex-ATX PSU - Old Dell OEM case - Noctua 80mm fans - probably will be windows

 

Daily Devices:

(work laptop) MacBook Pro 15,4 - i7 4980HQ - 16GB DDR3L - Iris Pro/Radeon R9 M370X 2GB - 1TB SSD - macOS 12.3 Monterey   

iPhone 13 Pro Max 128GB - iOS 15.4

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