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4k 60hz black screen

shenson

Hello, i am having trouble getting my 4k monitor to work at 60hz. It works fine at 4k 30hz or 1080 60hz. I have enabled dp 1.2 on the monitor and the cable i am using does support 4k 60hz. It is plugged into the hdmi 2.0 port on the monitor.

 

Monitor -  https://www.amazon.com/gp/product/B01BYU0GVC/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

 

Cable -  https://www.amazon.com/gp/product/B01LYZNPTP/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

PC info

 

4 monitor setup, X3 1080p  X1 4k

 

5960x

EVGA 1080 FTW HYBRID

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Enabling DisplayPort will do nothing if you use HDMI. Try with a DP cable, it should work then.

Intel HEDT and Server platform enthusiasts: Intel HEDT Xeon/i7 Megathread 

 

Main PC 

CPU: i9 7980XE @4.5GHz/1.22v/-2 AVX offset 

Cooler: EKWB Supremacy Block - custom loop w/360mm +280mm rads 

Motherboard: EVGA X299 Dark 

RAM:4x8GB HyperX Predator DDR4 @3200Mhz CL16 

GPU: Nvidia FE 2060 Super/Corsair HydroX 2070 FE block 

Storage:  1TB MP34 + 1TB 970 Evo + 500GB Atom30 + 250GB 960 Evo 

Optical Drives: LG WH14NS40 

PSU: EVGA 1600W T2 

Case & Fans: Corsair 750D Airflow - 3x Noctua iPPC NF-F12 + 4x Noctua iPPC NF-A14 PWM 

OS: Windows 11

 

Display: LG 27UK650-W (4K 60Hz IPS panel)

Mouse: EVGA X17

Keyboard: Corsair K55 RGB

 

Mobile/Work Devices: 2020 M1 MacBook Air (work computer) - iPhone 13 Pro Max - Apple Watch S3

 

Other Misc Devices: iPod Video (Gen 5.5E, 128GB SD card swap, running Rockbox), Nintendo Switch

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What is your GPU? Sorry I am tired and in school :P... it could just be a bad cable, or a messed up port on your display. Can you test it with a DP to DP cable, or just run pure HDMI? Don't those panels support 4K60 over HDMI? I guess I don't really know what end you are trying to use the DP connector with and what end you are trying to use the HDMI connector with.

Please "Quote" me if you want me to see your response.

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evga 1080

 

19 minutes ago, Zando Bob said:

Enabling DisplayPort will do nothing if you use HDMI. Try with a DP cable, it should work then.

The cable is DP to HDMI 2.0. DP on the GPU side and 2.0 on Monitor side, the monitor does say it supports 4k 60hz via HDMI 2.0

 

* 3840x2160 @60Hz with DisplayPort1.2/ HDMI (v2.0), 3840x2160 @30Hz with HDMI (v1.4)

 

 

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Just now, shenson said:

evga 1080

 

The cable is DP to HDMI 2.0. DP on the GPU side and 2.0 on Monitor side, the monitor does say it supports 4k 60hz via HDMI 2.0

 

* 3840x2160 @60Hz with DisplayPort1.2/ HDMI (v2.0), 3840x2160 @30Hz with HDMI (v1.4)

 

 

Why not just go with a plain DP cable? It'll rule out the possibility it's a DP-HMDI adapter problem. 

Intel HEDT and Server platform enthusiasts: Intel HEDT Xeon/i7 Megathread 

 

Main PC 

CPU: i9 7980XE @4.5GHz/1.22v/-2 AVX offset 

Cooler: EKWB Supremacy Block - custom loop w/360mm +280mm rads 

Motherboard: EVGA X299 Dark 

RAM:4x8GB HyperX Predator DDR4 @3200Mhz CL16 

GPU: Nvidia FE 2060 Super/Corsair HydroX 2070 FE block 

Storage:  1TB MP34 + 1TB 970 Evo + 500GB Atom30 + 250GB 960 Evo 

Optical Drives: LG WH14NS40 

PSU: EVGA 1600W T2 

Case & Fans: Corsair 750D Airflow - 3x Noctua iPPC NF-F12 + 4x Noctua iPPC NF-A14 PWM 

OS: Windows 11

 

Display: LG 27UK650-W (4K 60Hz IPS panel)

Mouse: EVGA X17

Keyboard: Corsair K55 RGB

 

Mobile/Work Devices: 2020 M1 MacBook Air (work computer) - iPhone 13 Pro Max - Apple Watch S3

 

Other Misc Devices: iPod Video (Gen 5.5E, 128GB SD card swap, running Rockbox), Nintendo Switch

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