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HyperX Cloud 2 Louder In Right Ear

Leo_Dahlin
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So i just noticed that my sound is louder in the right ear.

I have tried flipping them around so it's not my hearing.

I also tried them with my phone and no difference. 

Tried another USB port and just the AUX with no difference.

 

Should i RMA the headphones or what should i do?

Main: Gigabyte G1 980Ti, i5 6600k, MSI Z170A M5, 16GB DDR4 2666, NZXT H440, NZXT x61, EVGA 750W G2, Windows 10 

 

Second PC: EVGA Reference GTX 680, i7 2700k, 16GB DDR3, Corsair 300R, Corsair CX500W, Windows 10

 

Laptop: Acer Aspire 5750G, GT540M, i7 2630QM, 6GB DDR3, Windows 7 

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Try setting an audio file to monaural and seeing if the sound isn't due to your music having a louder right-side. 

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A temporary fix is to just set the balance a little to the left to make up for it in your audio manager.

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19 minutes ago, ARikozuM said:

Try setting an audio file to monaural and seeing if the sound isn't due to your music having a louder right-side. 

How can i do that?

Main: Gigabyte G1 980Ti, i5 6600k, MSI Z170A M5, 16GB DDR4 2666, NZXT H440, NZXT x61, EVGA 750W G2, Windows 10 

 

Second PC: EVGA Reference GTX 680, i7 2700k, 16GB DDR3, Corsair 300R, Corsair CX500W, Windows 10

 

Laptop: Acer Aspire 5750G, GT540M, i7 2630QM, 6GB DDR3, Windows 7 

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5 minutes ago, Leo_Dahlin said:

How can i do that?

Do you use iTunes? Go into Preferences and set your music to mono. Then you play a song. If it still sounds louder in the one ear, RMA. If it doesn't, try a few more songs. 

Cor Caeruleus Reborn v6

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CPU: Intel - Core i7-8700K

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Thermal Compound: Arctic Silver - 5 High-Density Polysynthetic Silver 3.5g Thermal Paste 
Motherboard: ASRock Z370 Extreme4
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Storage: Western Digital - BLACK SERIES 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - 970 SSC ACX (1080 is in RMA)
Case: Fractal Design - Define R5 w/Window (Black) ATX Mid Tower Case
Power Supply: EVGA - SuperNOVA P2 750W with CableMod blue/black Pro Series
Optical Drive: LG - WH16NS40 Blu-Ray/DVD/CD Writer 
Operating System: Microsoft - Windows 10 Pro OEM 64-bit and Linux Mint Serena
Keyboard: Logitech - G910 Orion Spectrum RGB Wired Gaming Keyboard
Mouse: Logitech - G502 Wired Optical Mouse
Headphones: Logitech - G430 7.1 Channel  Headset
Speakers: Logitech - Z506 155W 5.1ch Speakers

 

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4 minutes ago, ARikozuM said:

Do you use iTunes? Go into Preferences and set your music to mono. Then you play a song. If it still sounds louder in the one ear, RMA. If it doesn't, try a few more songs. 

I don't use iTunes :/

Main: Gigabyte G1 980Ti, i5 6600k, MSI Z170A M5, 16GB DDR4 2666, NZXT H440, NZXT x61, EVGA 750W G2, Windows 10 

 

Second PC: EVGA Reference GTX 680, i7 2700k, 16GB DDR3, Corsair 300R, Corsair CX500W, Windows 10

 

Laptop: Acer Aspire 5750G, GT540M, i7 2630QM, 6GB DDR3, Windows 7 

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Just now, Leo_Dahlin said:

I don't use iTunes :/

If your motherboard uses a Realtek audio chipset, go into the Realtek Audio Manager and from the first page select Mono from the default Stereo drop-down menu.

Cor Caeruleus Reborn v6

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CPU: Intel - Core i7-8700K

CPU Cooler: be quiet! - PURE ROCK 
Thermal Compound: Arctic Silver - 5 High-Density Polysynthetic Silver 3.5g Thermal Paste 
Motherboard: ASRock Z370 Extreme4
Memory: G.Skill TridentZ RGB 2x8GB 3200/14
Storage: Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive 
Storage: Samsung - 960 EVO 500GB M.2-2280 Solid State Drive
Storage: Western Digital - Blue 2TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital - BLACK SERIES 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - 970 SSC ACX (1080 is in RMA)
Case: Fractal Design - Define R5 w/Window (Black) ATX Mid Tower Case
Power Supply: EVGA - SuperNOVA P2 750W with CableMod blue/black Pro Series
Optical Drive: LG - WH16NS40 Blu-Ray/DVD/CD Writer 
Operating System: Microsoft - Windows 10 Pro OEM 64-bit and Linux Mint Serena
Keyboard: Logitech - G910 Orion Spectrum RGB Wired Gaming Keyboard
Mouse: Logitech - G502 Wired Optical Mouse
Headphones: Logitech - G430 7.1 Channel  Headset
Speakers: Logitech - Z506 155W 5.1ch Speakers

 

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21 minutes ago, ARikozuM said:

If your motherboard uses a Realtek audio chipset, go into the Realtek Audio Manager and from the first page select Mono from the default Stereo drop-down menu.

I can't do that it looks like this to me: https://imgur.com/a/hEHCX

And nothing happens when i change the "L to R" slider.

Main: Gigabyte G1 980Ti, i5 6600k, MSI Z170A M5, 16GB DDR4 2666, NZXT H440, NZXT x61, EVGA 750W G2, Windows 10 

 

Second PC: EVGA Reference GTX 680, i7 2700k, 16GB DDR3, Corsair 300R, Corsair CX500W, Windows 10

 

Laptop: Acer Aspire 5750G, GT540M, i7 2630QM, 6GB DDR3, Windows 7 

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You need the Realtek audio drivers for the motherboard.

Cor Caeruleus Reborn v6

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CPU: Intel - Core i7-8700K

CPU Cooler: be quiet! - PURE ROCK 
Thermal Compound: Arctic Silver - 5 High-Density Polysynthetic Silver 3.5g Thermal Paste 
Motherboard: ASRock Z370 Extreme4
Memory: G.Skill TridentZ RGB 2x8GB 3200/14
Storage: Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive 
Storage: Samsung - 960 EVO 500GB M.2-2280 Solid State Drive
Storage: Western Digital - Blue 2TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital - BLACK SERIES 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - 970 SSC ACX (1080 is in RMA)
Case: Fractal Design - Define R5 w/Window (Black) ATX Mid Tower Case
Power Supply: EVGA - SuperNOVA P2 750W with CableMod blue/black Pro Series
Optical Drive: LG - WH16NS40 Blu-Ray/DVD/CD Writer 
Operating System: Microsoft - Windows 10 Pro OEM 64-bit and Linux Mint Serena
Keyboard: Logitech - G910 Orion Spectrum RGB Wired Gaming Keyboard
Mouse: Logitech - G502 Wired Optical Mouse
Headphones: Logitech - G430 7.1 Channel  Headset
Speakers: Logitech - Z506 155W 5.1ch Speakers

 

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1 minute ago, ARikozuM said:

You need the Realtek audio drivers for the motherboard.

This is how it looks when i plug it in without using USB: https://imgur.com/a/vChVC

Main: Gigabyte G1 980Ti, i5 6600k, MSI Z170A M5, 16GB DDR4 2666, NZXT H440, NZXT x61, EVGA 750W G2, Windows 10 

 

Second PC: EVGA Reference GTX 680, i7 2700k, 16GB DDR3, Corsair 300R, Corsair CX500W, Windows 10

 

Laptop: Acer Aspire 5750G, GT540M, i7 2630QM, 6GB DDR3, Windows 7 

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Does it sound different without the USB controller?

Cor Caeruleus Reborn v6

Spoiler

CPU: Intel - Core i7-8700K

CPU Cooler: be quiet! - PURE ROCK 
Thermal Compound: Arctic Silver - 5 High-Density Polysynthetic Silver 3.5g Thermal Paste 
Motherboard: ASRock Z370 Extreme4
Memory: G.Skill TridentZ RGB 2x8GB 3200/14
Storage: Samsung - 850 EVO-Series 500GB 2.5" Solid State Drive 
Storage: Samsung - 960 EVO 500GB M.2-2280 Solid State Drive
Storage: Western Digital - Blue 2TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital - BLACK SERIES 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - 970 SSC ACX (1080 is in RMA)
Case: Fractal Design - Define R5 w/Window (Black) ATX Mid Tower Case
Power Supply: EVGA - SuperNOVA P2 750W with CableMod blue/black Pro Series
Optical Drive: LG - WH16NS40 Blu-Ray/DVD/CD Writer 
Operating System: Microsoft - Windows 10 Pro OEM 64-bit and Linux Mint Serena
Keyboard: Logitech - G910 Orion Spectrum RGB Wired Gaming Keyboard
Mouse: Logitech - G502 Wired Optical Mouse
Headphones: Logitech - G430 7.1 Channel  Headset
Speakers: Logitech - Z506 155W 5.1ch Speakers

 

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3 minutes ago, ARikozuM said:

Does it sound different without the USB controller?

Not sure actually but that's because maybe there was no difference :/ 

Main: Gigabyte G1 980Ti, i5 6600k, MSI Z170A M5, 16GB DDR4 2666, NZXT H440, NZXT x61, EVGA 750W G2, Windows 10 

 

Second PC: EVGA Reference GTX 680, i7 2700k, 16GB DDR3, Corsair 300R, Corsair CX500W, Windows 10

 

Laptop: Acer Aspire 5750G, GT540M, i7 2630QM, 6GB DDR3, Windows 7 

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