Corsair H100i V2 and Corsair Link

[Ophidio]

I acquired a Corsair H100i V2 last night and installed it into my system this morning but I'm having a problem with it not showing up in Corsair Link. The pump is working fine and the fans are spinning. Or I assume the pump is working since the LED's on it are lit up and my CPU doesn't seem to be over heating. I have tried all three different USB 2.0 headers on my motherboard to see if the headers were a problem and nothing. I know one of the headers does work because my front panels USB's have been plugged into it and it's not even allowing the cooler to show up. I have tried unplugging the USB connector from the pump and plugging it back in while the system is turned on to see if it would recognize a new device that way but nothing has yet to show up. When I go into device manager and try to download any kind of driver for it it says the proper driver is already installed but it does give me an interesting message in the device status I just have no idea how to fix this issue which is why I'm here. 

 

I have uploaded a screenshot with this post to show what device manager says. 

 

The rest of my system specs are:

AMD FX 8350

Asus M5A99FX Pro R 2.0

24GB Corsair RAM

240GB Sandisk SSD Plus as boot drive

other misc. HDD's

Geforce GTX 960

EVGA G2 750w

 

if you need any more information I will provide what I can. 

[pyrojoe34]

Read my signature.

[CookieMaster]

7 hours ago, Ophidio said:

I acquired a Corsair H100i V2 last night and installed it into my system this morning but I'm having a problem with it not showing up in Corsair Link. The pump is working fine and the fans are spinning. Or I assume the pump is working since the LED's on it are lit up and my CPU doesn't seem to be over heating. I have tried all three different USB 2.0 headers on my motherboard to see if the headers were a problem and nothing. I know one of the headers does work because my front panels USB's have been plugged into it and it's not even allowing the cooler to show up. I have tried unplugging the USB connector from the pump and plugging it back in while the system is turned on to see if it would recognize a new device that way but nothing has yet to show up. When I go into device manager and try to download any kind of driver for it it says the proper driver is already installed but it does give me an interesting message in the device status I just have no idea how to fix this issue which is why I'm here. 

 

I have uploaded a screenshot with this post to show what device manager says. 

 

The rest of my system specs are:

AMD FX 8350

Asus M5A99FX Pro R 2.0

24GB Corsair RAM

240GB Sandisk SSD Plus as boot drive

other misc. HDD's

Geforce GTX 960

EVGA G2 750w

 

if you need any more information I will provide what I can. 

this has been happening to me for a while either, even booting with device singanture disabled can I change the pump/light/speed etc

 

This even happened on a freshly new windows installation. Wondering if anyone else found a fix. Maybe try downloading an old version of the driver and software and delete the current. I will try this when i get home.

5 hours ago, pyrojoe34 said:

Read my signature.

Still have the problem on a fresh new installation of windows...

 

 

 

 

[For Science!]

12 hours ago, CookieMaster said:

 

since you have already been visited by the read my signature fairy. I thought maybe I can contribute something else.

 

I can see on some other forums that users have been able to overcome this error by installing an earlier version of Corsair Link. Please try version 4.7 for example as linked below http://www.corsair.com/en-us/downloads select CORSAIR LINK in the category.

 

Good luck.

[CookieMaster]

15 hours ago, For Science! said:

since you have already been visited by the read my signature fairy. I thought maybe I can contribute something else.

 

I can see on some other forums that users have been able to overcome this error by installing an earlier version of Corsair Link. Please try version 4.7 for example as linked below http://www.corsair.com/en-us/downloads select CORSAIR LINK in the category.

 

Good luck.

This worked, thank you. OP I recommend you do this to fix your problem for now, don't update it till they fix it. Remove your current corsair link version.

[For Science!]

2 hours ago, CookieMaster said:

This worked, thank you. OP I recommend you do this to fix your problem for now, don't update it till they fix it. Remove your current corsair link version.

 

On 16/10/2017 at 7:47 PM, pyrojoe34 said:

Read my signature.

That's very good to hear. perhaps @pyrojoe34 would like to consider adding downgrading Corsair Link to your repertoire of responses instead of just airdropping read my signature everytime.