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Computer says 16GB of Ram is in my PC but "7.95GB" is available. Is that normal?

LaboonTheWhale
By LaboonTheWhale
in Troubleshooting
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Posted

As the title states. 

 

When I go This PC --> Properties and it says 16GB is available which is correct but 7.95 is available. 

 

BIOS recognizes it as well. 

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Posted

I don't think one of your ram isn't working. maybe it's defected?

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Just now, PCNoobie said:

I don't think one of your ram isn't working. maybe it's defected?

Well shit just bought it :/ I guess I can swap them around just in case. 

 

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Posted

You have 16gb but only 8gb is working (is available), go into the bios and see if you locked your ram limit or something

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See how much is detected in BIOS.

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2 minutes ago, PCNoobie said:

I don't think one of your ram isn't working. maybe it's defected?

Where did it go, South Korea?

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Just now, Zyndo said:

Where did it go, South Korea?

I don't get the joke?

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2 minutes ago, LaboonTheWhale said:

Snip

probably some sort of BIOS issue or installed the memory in an unusual configuration (or at least one not specified in your motherboard manual)

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3 minutes ago, sazrocks said:

See how much is detected in BIOS.

Correction. This Gigabyte Bios isn't really telling me how much I have. but it does show me timings and memory frequency... interesting.

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13 minutes ago, LaboonTheWhale said:

As the title states. 

 

When I go This PC --> Properties and it says 16GB is available which is correct but 7.95 is available. 

 

BIOS recognizes it as well. 


This typically occurs when one of the modules isn't seated properly.

Take them both out, clean the contacts with a solvent (if you want to), and test them individually in each slot before reseating them both.

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18 minutes ago, LaboonTheWhale said:

Correction. This Gigabyte Bios isn't really telling me how much I have. but it does show me timings and memory frequency... interesting.

What kind of company makes BIOS that doesn't show you installed RAM size ...

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17 minutes ago, SkilledRebuilds said:


This typically occurs when one of the modules isn't seated properly.

Take them both out, clean the contacts with a solvent (if you want to), and test them individually in each slot before reseating them both.

Took them out and reseated and all. Still says (7.95 GB usable) 

 

Just now, Simon771 said:

What kind of company makes BIOS that doesn't show you installed RAM size ...

beats me

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2 minutes ago, LaboonTheWhale said:

Took them out and reseated and all. Still says (7.95 GB usable) 

 

beats me

Try to only have 1 ram stick installed at a time.

To see if you also get 7,95gb usable with only 1 stick.

And that way you can also see if one ram is not working, since system won't boot with broken ram.

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22 minutes ago, Simon771 said:

Try to only have 1 ram stick installed at a time.

To see if you also get 7,95gb usable with only 1 stick.

And that way you can also see if one ram is not working, since system won't boot with broken ram.

wow why did i not think of this... lol. Will do! 

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43 minutes ago, Simon771 said:

Try to only have 1 ram stick installed at a time.

To see if you also get 7,95gb usable with only 1 stick.

And that way you can also see if one ram is not working, since system won't boot with broken ram.

Apologies for Double post. When testing each stick alone it says "8.00GB" instead of 7.95. 

 

Edit: now says 16GB.... what an interesting situation. 

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1 hour ago, LaboonTheWhale said:

Apologies for Double post. When testing each stick alone it says "8.00GB" instead of 7.95. 

 

Edit: now says 16GB.... what an interesting situation. 

Well I'm just glad it's working for you now.

No idea why it didn't work before, or why something as stupid as that would even solve the problem lol

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