LG TV unable to read 1TB External HDD

[CookieTheLabrador]

Hi,

I bought a new Asus laptop a few months ago with an SSD. Originally, the laptop did not come with an SSD but the shop (Harvey Norman) replaced the 1TB HDD with a 250GB SSD. They gave the hard drive in an external enclosure and it has been working fine. However, when I plugged it to my TV (LG-55LM6200TA), it said "File or Directory Damaged, unable to read USB". It runs the file system NTFS and I have formatted (Through disk manager on Windows, not Quick format)  it multiple times into NTFS. The drive is still not recognised by the TV. I have another drive with NTFS (Toshiba 1TB) and it works fine on everything.

 

Screenshots - Disk 1 is the disk with issues

[manikyath]

some TV systems (especially older or cheaper ones) need a very specific filesystem to be used, the manual should mention something about it.

[Antistatic12]

Try formatting to fat32 or exfat. It might work then. 
Or if the TV has a format option in the settings use that.

[CookieTheLabrador]

28 minutes ago, manikyath said:

some TV systems (especially older or cheaper ones) need a very specific filesystem to be used, the manual should mention something about it.

I read through the manual and did not say anything about it

[CookieTheLabrador]

18 minutes ago, Antistatic12 said:

Try formatting to fat32 or exfat. It might work then. 
Or if the TV has a format option in the settings use that.

I have used the format feature on the TV before and after using it, the drive doesn't show up on anything, not even the TV. And the TV can read NTFS because I have another drive that is NTFS and it woks perfectly fine.

[Majestic]

Can you please be more clear on what specific drive is in which enclosure and isn't working properly. It seems as though the story about the laptop is completely irrelevant.

[CookieTheLabrador]

Just now, Majestic said:

Can you please be more clear on what specific drive is in which enclosure and isn't working properly. It seems as though the story about the laptop is completely irrelevant.

The enclosure is an "Orico Sata3.0 -6GBPS" and the drive is a Samsung Spinpoint Momentus (ST1000LM024). The drive that was in the enclosure had some files from Asus too but I cleared everything

[LyyK]

If it's a 3.5" HDD, you won't be able to power it off USB 2.0. I have no idea if this is the issue you're having but figured I'd throw it out there.

[Majestic]

So you replaced the drive in the enclosure for a different one? And this drive is working on the PC but not your Television?

 

@LyyK it's a 5400rpm 2,5" drive. But it could still be drawing too much compared to the drive which was originally in the enclosure.

[CookieTheLabrador]

Just now, LyyK said:

If it's a 3.5" HDD, you won't be able to power it off USB 2.0. I have no idea if this is the issue you're having but figured I'd throw it out there.

The HDD inside the enclosure is a 2.5" drive and the enclosure is USB3.0

[Majestic]

The ST1000LM024 has a 1 amp spin-up current and an average current of 0,4A. What is the USB port on the TV rated at?

[LyyK]

1 minute ago, CookieTheLabrador said:

The HDD inside the enclosure is a 2.5" drive and the enclosure is USB3.0

Then it shouldn't be a power issue. If you haven't already, I would try formatting the drive as fat32 or exfat as someone mentioned earlier. Preferably the latter if you want to store files larger than 4GB on it.

[CookieTheLabrador]

Just now, Majestic said:

So you replaced the drive in the enclosure for a different one? And this drive is working on the PC but not your Television?

 

I didn't replace the drive enclosure, the people, Harvey Norman, I bought the laptop from had replaced the HDD with an SSD and gave me the 1TB drive(that ASUS provides) with an enclosure.

 

The drive works perfectly on PCs,but not on the TV

[CookieTheLabrador]

1 minute ago, Majestic said:

The ST1000LM024 has a 1 amp spin-up current and an average current of 0,4A. What is the USB port on the TV rated at?

Not sure but I plugged it into the USB port w/ HDD on it. on the manual, LG recommends people to use the HDD pord for USBs and Hard Drives

[CookieTheLabrador]

2 minutes ago, LyyK said:

Then it shouldn't be a power issue. If you haven't already, I would try formatting the drive as fat32 or exfat as someone mentioned earlier. Preferably the latter if you want to store files larger than 4GB on it.

I'll try that but the TV can read NTFS, my other drive is on NTFS and it can be read by the TV

 

[Majestic]

4 minutes ago, LyyK said:

Then it shouldn't be a power issue. 

How can you tell from only looking at whether it's 2.5" and the USB version. It all depends on the ports of the TV. I have both 1A and 0,5A ports on the TV. 

[CookieTheLabrador]

That is the USB i used

[LyyK]

12 minutes ago, Majestic said:

How can you tell from only looking at whether it's 2.5" and the USB version. It all depends on the ports of the TV. I have both 1A and 0,5A ports on the TV. 

I can't. With that said, 2.5" notebook drives generally don't draw much and it would astonish me if that turned out to be the cause of the issue. I suppose 0.5A would cut it close for some drives but I really hope a TV manufacturer would know better than to label a 0.5A port as the HDD input.

[Majestic]

Yeah I know, but it doesn't specify the power ratings of the ports. Do you hear it spin-up properly? The other problem could be that the interface used needed the drivers on the original disk to function. A bootprotocol for exactly this scenario, whereas a PC won't require these bootfiles.

 

EDIT: apparently it doesn't require drivers.

[CookieTheLabrador]

Just now, Majestic said:

Yeah I know, but it doesn't specify the power ratings of the ports. Do you hear it spin-up properly? 

Yep, from what I hear, it sounds the same on all 3 of my laptops and my TV

[Majestic]

3 minutes ago, CookieTheLabrador said:

Yep, from what I hear, it sounds the same on all 3 of my laptops and my TV

If you have a powered USB hub, you could verify by connecting it through port 2 and the external HUB. It should work really. Otherwise try what has been opted before, a different formatfile.

 

4 minutes ago, LyyK said:

I can't. With that said, 2.5" network drives generally don't draw much and it would astonish me if that turned out to be the cause of the issue.

Never assume, it's spin-up is 1A, which is too much for most laptop USB ports unless they're 1A aswell.

[CookieTheLabrador]

1 minute ago, Majestic said:

If you have a powered USB hub, you could verify by connecting it through port 2 and the external HUB. It should work really. Otherwise try what has been opted before, a different formatfile.

Do you have any other ideas except for formatting?

[LyyK]

2 minutes ago, Majestic said:

If you have a powered USB hub, you could verify by connecting it through port 2 and the external HUB. It should work really. Otherwise try what has been opted before, a different formatfile.

 

Never assume, it's spin-up is 1A, which is too much for most laptop USB ports unless they're 1A aswell.

I'm too drunk to not assume things 

[Majestic]

Just now, CookieTheLabrador said:

Do you have any other ideas except for formatting?

No and I think you should've tried it already instead of having us endlessly guessing. Or is there unrecoverable data on it?

[CookieTheLabrador]

Just now, Majestic said:

No and I think you should've tried it already instead of having us endlessly guessing. Or is there unrecoverable data on it?

I've moved all the data out of it and onto my Toshiba drive, I'll start the format now and update you guys if it is fixed

 

1 minute ago, LyyK said:

I'm too drunk to not assume things 

Hahaha